How VOC Promotes Trust as a Timeshare Mortgage Cancellation Company.

How VOC Promotes Trust as a Timeshare Mortgage Cancellation Company.

When it comes to timeshare relief, vacation owners often find themselves overwhelmed by the variety of options available to them. What makes matters even more difficult is that third party predatory agencies like to bend the truth the same way timeshare companies do. This creates a sense of uncertainty for owners around what’s needed or who they can trust. In turn, thousands of people fail to find an ideal solution for their unwanted timeshare purchase. Even though a timeshare mortgage cancellation may be in their best interest, many hold out hope for an easier way. But rarely does it work out in their favor.

Cancellation Misconceptions Impact Timeshare Owners.

The misleading possibilities of resale can be extremely distracting. Renting a timeshare usually sounds good until nobody inquires. We’ve even talked to owners that were seriously thinking about donating the burden to someone else. While all of these options may seem like a path of minimal resistance, they’re most certainly not. In fact, most cases result in further problems. Especially when buyers think they own an investment property. Some even truly believe walking away from payments is their only option. They have no idea what lies ahead and – for the most part – timeshare owners deserve better. 

There always seems to be a healthy pool of vacation owners looking to escape their perpetual agreements. Unfortunately, hundreds of companies are vying for their attention. Since 2014, we’ve been committed to delivering a quality solution that separates us from the remainder of the timeshare exit marketplace. Since we’ve spent a lot of time discussing ways to identify fraudulent organizations and timeshare scams, we thought it would be a good time to discuss the way we go about our business. Many have chased opportunity in the cancellation realm and failed because of greed. We simply hope to show vacation owners that a trusted resource is willing to listen.

How We Embody a Trustworthy Brand at VOC.

While it may seem like the cancellation industry is difficult to navigate, there are some simple ways for owners to spot deceit. We’ve actually written a number of articles about companies that couldn’t help consumers get rid of their purchases and even created an exit fraud checklist for you reference during your search. At first, it can be overwhelming – but once you know what you’re looking for and who you can trust, the decision becomes a lot easier. Using our company as an example, here are some of the things that can tell you a lot about an online business.

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1. We Don’t Place Ads on our Website.

When it comes to online marketing, first impressions are usually everything. The last thing we want potential clients to see on our website is an advertisement for something else. If they’re looking for specific information about timeshare mortgage cancellation, then they ought to be able to find it. At VOC, our value lies in our content and the effort that goes into publishing accurate information that’s helpful. If we selfishly look for additional ways to profit – instead of ways to improve as a company – then it makes it awfully difficult to sustain 100% satisfaction.

When you see ads on a website, it typically means the primary purpose of the site is earn steady income. Every time a visitor views an ad or clicks on one, the host is paid. Most websites that partake in stuff like this don’t make a lot of money and use lead generation tactics for further revenue. While this is a decent way for someone to earn some spending money, it doesn’t build a lot of confidence around the brand. The effectiveness of the service itself should be able to support the business.

2. We Don’t Purchase Leads From Online Brokers.

Lead generation is probably one of the most popular strategies online today. Hundreds of thousands of sites are built to capture leads and sell them to desperate operations looking for customers. While it may seem like this would appeal to a company like ours, it does not. We prefer that our clients find us organically. When they believe in our service before requesting help, it allows them to trust the timeshare mortgage cancellation.

Aggressively selling or even harassing desperate timeshare owners only sets us up for failure. Especially when they aren’t expecting a call because their private information was bought. At VOC, we believe that any attempt to solicit business puts our reputation at risk. Patiently waiting until inquiries are ready to move forward and taking the time to qualify them ensures the process is seamless. Taking over another website’s transaction isn’t appealing at all and it could easily link to illegal activity.

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3. We Don’t Pay Third Party Websites for Reviews and Links.

Like we’ve covered in other articles, lazy SEO backlinks are one of the oldest tricks in the book when it comes to manipulating online traffic. Although some of our content has been published on different platforms, we don’t believe in taking shortcuts to garner exposure. Skepticism around online businesses that attempt to cheat marketing systems is warranted. Unlike many services in our industry, we take pride in producing quality content that Google and Bing rank highly. 

Building phony review websites and creating different online businesses in an attempt to steal market share is not only shady but extremely ignorant. Search engines are beginning to crack down on spammy links and unethical online practices that provide unfair advantages. If we want VOC to be known as a trustworthy timeshare mortgage cancellation company, then we can’t be reckless over short term opportunities. This is why we’re solely focused on publishing original, valuable content while building an experience that our clients are eager to promote themselves.

4. We Don’t Hire Ex-Timeshare Sales Teams.

When timeshare owners call VOC, they can expect to speak to a consultant – not an aggressive, misleading salesperson. If you’ve taken the time to read the blog on how our company got started, you’ll find that we despise aggressive sales. In most cases, timeshare owners have already been exhausted by efforts like these and we aim to provide them with a breath of fresh air. Since our industry is so competitive, it may seem like we lose out on a lot of business. But patience is virtue. Like other reasonings, talking owners into a timeshare mortgage cancellation just isn’t worth it to us.

Building a trusting relationship with them is far more important. Educating the consumer and listening to their story helps us equip them with what they need to know so they can act accordingly. We have to understand that many are very skeptical by the time they call us. Anything we say can hinder their perspective of our value. Even if timeshare mortgage cancellation isn’t appealing at the time, some call back after another company fails or scams them. No matter what, they always remember a genuine conversation with a professional consultant that didn’t pressure them.

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5. We Don’t Take on Bad Contracts Needing Further Action.

We like to think that one of the biggest perks of our service is honest feedback. While some owners don’t agree with what we know, timeshare mortgage cancellation isn’t for everyone. If we think there’s a better way, we’re going to tell you. The last thing we want to do is process a request that isn’t attainable. Unlike other exit firms, we don’t view desperate timeshare owners as an opportunity. We want to make sure you qualify for our service before getting started.

Sometimes this involves taking care of defaults or getting to the bottom or newly discovered contracts. Other times, you may not even need to legally cancel your timeshare contract. We want to help owners find the best possible solution even if it doesn’t include us as your representation. Protecting our client’s best interest and our integrity is always our priority. Transparency, thorough research and trustworthy resources allow us to do just that.

6. We Don’t Focus on Life After Ownership.

Another perk and confidence building element of our service is the simple fact we only focus on what we specialize in. We don’t bug our clients about potential vacation packages or points programs throughout the process. Far too often, exit companies try to maximize profits with every timeshare owner they come in contact with. Some even hand off their clients to other companies offering similar promotions

At VOC, we don’t even talk about life after ownership until the fat lady sings. Although we do have resources at our disposal, it would be selfish of us to take advantage of a client that’s counting on us to deliver one thing. If you happen to have any questions along the way, we’ll be more than happy to assist you. But first things first.

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More Trustworthy Facts About VOC Worth Noting.

Our company has never had to change our name or build additional brands to funnel people to different websites. We’ve never merged with another company, been bought out or transferred clients to someone else. We’ve never been forced to unexpectedly pivot or cover our tracks in any way. VOC has never over promised or under delivered for any client and has always provided backend processes that ensure a safe and effective timeshare mortgage cancellation.

Straightforwardness is important too. Although it doesn’t always bode well with everyone, we don’t tell people what they want to hear – rather what they need to hear. Even through a pandemic, the foundation and mission of our company has always been the same. We do everything in our power to embrace truth and always place owners’ best interests first. In an industry such as this, we really have no choice. Buyers deserve someone they can trust.

At VOC, we believe we can make a difference by avoiding tactless sales pitches, sticking to our strengths and striving for client satisfaction. We don’t want to scramble for customers or spend money to persuade them to hire us. We simply want them to trust and value our intentions. Hopefully we’ve been able to show our commitment to doing just that over the years.

Why Timeshare Exit Teams Shouldn’t Be Easily Trusted During Travel Bans.

Why Timeshare Exit Teams Shouldn’t Be Easily Trusted During Travel Bans.

The Coronavirus has created quite the stir in the travel industry since March. While millions of travelers have been inconvenienced, none should be more disturbed than the timeshare owner. Some have been paying thousands of dollars to their respective resorts for decades now – only to be left without answers and a financial option for relief. Those that have lost their income have definitely got to be perturbed. While all of this is truly concerning, a bigger problem lurks in the shadows – where timeshare exit teams await desperate owners looking to stick it to the resort. 

Like we mentioned in last week’s article, a number of lead generation tactics are used to persuade buyers to hand over pertinent information about themselves and their timeshare agreement. To the naked eye, it’s nearly impossible to discern if a website pitch is real. In order to hire somebody that knows how to get out of a timeshare contract, you have to dig deeper. Otherwise, you’re ignoring the simple fact that thousands of people are eager to deceive you during a time where income is scarce.

Understanding the Intent Behind Most Relief Options.

As stated many times before, a majority of timeshare sales teams have been let go because of COVID-19. History has proven that many of these former employees continue to aggressively target vacation owners with alternative products. Since the interest in timeshare cancellation has recently increased, we can only assume the relief market will soon be flooded with even more deceit than it already is. 

So no matter how good a sales pitch may be, you have to understand what the foundation of many timeshare exit teams is. The more money they can make off of your desperation, the better. Until a company has proven they’re willing and able to help you, the best thing you can do is safeguard your information. Understand that most relief websites aren’t exactly timeshare exit teams. By submitting one contact form, you could open yourself up to a plethora of solicitations – some of which are scams.

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How Timeshare Exit Teams Try to Get Away With It.

Advanced marketing and sales technology has allowed lead generation platforms to take over a majority of the timeshare exit marketplace. At first glance, these websites sound great. But this is because they’re designed to speak to your needs. Coming across as empathetic helps them garner trust. Tons of money tends to be spent on the front end to create a believable front stage.

While it may seem like they’re super enthusiastic about helping you get rid of a timeshare property, their only desire is to acquire you as a lead. Once they’ve done so, there are endless opportunities for them to make money off of your data. Especially if you’ve provided insight on your ownership experience. Placing your data in different pools of customers allows them to continuously sell your information to anyone willing and able to pay for it.

1. Remove Themselves From Any “Wrongdoing” 

Not only can this provide lead generating websites with an extensive amount of residual income, it also removes them from the process entirely. If your data happens to be sold to a fraudulent operation, then it really doesn’t matter. As long as they’re paid for the referral, it’s all they care about. Owner disputes are usually taken up with the timeshare exit teams they paid. Rarely do they remember who was contacted first. 

Even if vacation owners traced the solicitation-turned-scam back to a lead generation website, successful operations normally do a good job covering their tracks. Thousands of website landing pages on hundreds of different URLs are constantly rearranged to remove any previous breadcrumbs. 

A missing privacy policy along with hidden disclaimers are a good sign your information will be sold. Remember, websites that actually protect your personal data usually go to great lengths to guarantee privacy. Most contact forms include this disclaimer at the bottom. Websites that don’t disclose anything about privacy are essentially letting you know that there is no such promise – protecting them from most legal action.

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2. They’re Not Lying About “Helping With Relief”

Don’t you just hate it when someone slaps you with a matter-of-fact response? Even though their argument may be technically sound, it still doesn’t make them right. Well, that’s kind of like the way most misleading timeshare exit teams go about explaining their “service”. In their eyes, they’re not exactly lying. If you take the time to carefully assess the content on some of these websites, then you can almost sense a layer of deceit.

Sadly, most companies that look good and sound good are seen as trustworthy in today’s society. Unethical operations that expose you to overwhelming solicitations are often the culprit of bad decision making. While they may claim that their intent is to help vacation owners find relief, they have to understand the devastation it causes.

When owners are desperate to escape an expensive timeshare agreement, they’re bound to settle on someone to help them. The problem is, large pools of good-looking predatory agencies are using former timeshare salespeople to hard sell owners. So what ends up happening is, a large percentage of them are scammed. When you’re overwhelmed with timeshare exit teams that are tailored to your needs, it can be hard to resist. So don’t let appealing promises deter you from your initial goal.

Why Do They Think They Can Get Away With This?

No matter how upsetting this may be, it’s difficult to hold phony timeshare exit teams accountable for their actions. Like aforementioned, many truly don’t believe they’re doing anything wrong. Similar to timeshare companies, it’s easy to blame the consumer’s decisions and deflect responsibility. Those that got into the business for the money will never feel bad when it costs you.

How to NOT Fall For Timeshare Traps During a Pandemic.

First and foremost, don’t commit to any cancellation service until you’re absolutely sure they’re willing and able to provide the service. We can’t reiterate this enough. Understand that many of these sites will seem like they offer the service – but they don’t. If the overall presentation leaves this open for question, then it’s a good idea to look elsewhere.

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If you do want to use a lead generation site to help you allocate options, just know that most are predicated on quantity and not quality. In other words, you can’t expect to hear from some of the best timeshare exit teams. Companies like ours don’t hire third party salesmen in order to convince owners to cancel their memberships. So, researching credibility and reputation is one of the best things you can do.

1. Always Question Credibility

Anyone can pay for notoriety and falsify information online if they want to. Plenty of businesses pay for likes and shares in order to make themselves seem credible. Some even steal the identities of real businesses to pull off scams. You must proceed with caution and not let visual appeal mislead you. Even after a website has passed the eyeball test, it’s still important that you ask as many questions as you can before committing.

Questioning the process or asking about company values and culture can be extremely telling. Anything that could throw someone off their sales pitch should be considered. Don’t be afraid to request evidence or contact information from previous clients before making a decision. Making the salesmen uncomfortable is a good way to elicit the company’s true colors. If they have ethical standards, then you’ll be able to tell right away.

2. Inspect the Entire Online Presence. 

Even when timeshare exit teams are able to pass these tests, it’s still a good idea to look elsewhere for red flags. One bad decision can cost you thousands of dollars and further headaches. Aside from privacy concerns, P.O. boxes, blocked servers, no public information and a lack of corporate transparency should concern you. Quality timeshare exit teams go to great lengths to ensure these areas aren’t in question. Checking for consistency across all online channels will provide you with clarity.

3. Assess the Purpose and Means of Content.

Minimal disclosure is a huge red flag. This is often exemplified by your current unwanted timeshare contract. If things didn’t work out in your favor with the resort then you can’t trust someone that’s selling in the same way. At the end of the day, entertaining videos or content don’t make the service good. Just because someone is charismatic with contagious energy doesn’t mean they’re trustworthy and true. All of these things are a simple element of the sale.

So don’t be fooled if you’re desperate during this pandemic. The more enlightened you become, the harder it will be for you to find accurate information. But this is a good thing. It means you’re avoiding loss and getting closer to finding an actual solution. 

Many timeshare exit teams pay celebrities and influencers like Dave Ramsey or Laura Ingraham to endorse their services. But you can’t simply trust a solution because somebody famous was paid to tell you to. Every timeshare contract and owner is different. It should never be only about the sale.

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Consumers Want to Believe in False Promises Right Now.

If you’re trying to get help right now, just know that most timeshare exit teams will appeal to you. They know how you’re feeling right now and what to say to caress your ego. Many times this can blind you from reality. We’ve talked to plenty of vacation owners since the travel ban began. Many of them get defensive when they hear the truth from us because another agency told them a lie.

Many of you want to be told that exiting a timeshare contract is simple. But it’s not. This is why we take pride in qualifying all interested parties before processing any transactions. Sometimes, there is an easier way. So there’s no reason to let your pride get in the way. Sometimes, none of your options are ideal. But it’s better than investing in one that’s misleading. Don’t make it harder than it needs to be and always have a plan B.

Vacation Owners Just Need a Trusted Friend.

Similar to friendships, everyone needs a quality person they can trust and rely on. At VOC, we want to be that friend for timeshare owners. Successful businesses don’t bring in auditors to lie to them about the problem. They hire them to come in and assess the reality of the situation in order to provide the very best solution. Keep this perspective in your mind when you’re sorting through timeshare exit teams.

Be patient until the right company is found and never settle quickly. No limited-time offer or aggressive pitch will ever compare to the result that a quality timeshare termination company will provide. As you look, cherish and safeguard your private information until you’re confident about your decision. Finding relief during this time could be a huge weight lifted from your shoulders – if you do things the right way.

Lead Generation Sites Trick Vacation Owners by Offering Shadow Relief

Lead Generation Sites Trick Vacation Owners by Offering Shadow Relief

Last week, we talked about some of the bottom-feeders of the timeshare cancellation industry that prefer to hunt on social media for prey. Nearly anyone can set up a lead generation business online and Facebook makes it even easier to do so. The simple fact that predatory agencies have an ability to target and communicate with most timeshare owners at any given point in time is concerning to say the least. Online promotions and ads for timeshare relief can be extremely luring for unhappy owners. Especially when they’re desperate for a way to escape their timeshare agreement.

When you think about it, most expensive decisions are rarely made without much thought. Buying a house or even a car is hardly ever a weekend activity. Even planning a family activity isn’t something most can do in a couple of hours. But the timeshare industry operates differently. To most consumers, limited-time-offers alter their intuition. It’s one of the reasons why so many people let timeshare sales teams talk them into an unhealthy $20K+ purchase to begin with. 

When a remorseful vacation owner comes across a promising social media ad for a solution to their timeshare problem, it can be appealing. But it’s not always enough to convince them. Most have learned their lesson and will avoid making another impulse decision. While high percentages of online users make small Facebook purchases here and there, it’s highly unlikely they’ll ever hand over thousands of dollars for a vague solution on social media.

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Money and Influence Control Exit Market.

At the end of the day, the aggressive nature of the sale is what eventually persuades timeshare owners to pay for an exit strategy. While social media is a good tool to capture attention, follow-up sales tactics are what usually seal the deal. This requires a plan of higher complexity. One that usually involves multiple conspirators, timeshare owner information and a digital presence that is far greater than a Facebook page.

This is why it’s important to understand that the exit industry – especially in the aftermath of the Coronavirus – is a whole different ball game. Far too often, vacation owners are led to believe that someone is finally listening to them; that someone can help – but this is a dangerous time to be taking a company’s word for it without verifying the information. Millions of people are desperate for an income right now.

Truth be told, thousands of criminals scour the timeshare marketplace. They’ve already proven to be willing to tell you anything in order to convince you to hand over a few thousand dollars. Today, timeshare owners are more vulnerable than ever. Especially those facing financial difficulties. The more money these companies make, the more they’ll flood the marketplace – and advertisements that speak to a need are hard to ignore.

How Did Timesharing Get to This Point?

Limited offers and broken promises is why the timeshare industry has turned into a gold mine for greed-filled predators. This is why so many former timeshare employees continue victimizing vacation owners, even after they’ve been let go by the resort. Whether they turn to Facebook on their own or join a larger group of conspirators for leads, they’re looking for a fast return. It’s what they know best.

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Fortunately, a lack of resources (like mentioned last week) keeps most greedy salespeople from gaining much traction. It’s the cunning crowd you need to watch out for. They usually protrude a convincing fasad and possess an authority that’s predicated on success or fame. Don’t let them play you for a fool and hold onto your money. During this pandemic, it’s important you make the best decisions for you and your family. 

In most cases, it’s easy to find holes in a sales pitch or identify poor character traits. All you need to do is look. Now that we’ve covered the least of your worries, let’s see how damaging lead generation websites can really be.

Generating More Leads With A Better Presentation.

In last week’s article, we took some time to explain how relief companies pay a third party contractor for lead generation. Whether they’re former timeshare salespeople or online influencers, exit companies enjoy spreading out their nets. The problem with this is lead generators act as if they’re managing the process when they’re not. Some even go to great lengths to act as if they’re delivering results for vacation owners. In reality, they’re simply selling data to a number of third party vendors that know you want to get out of a timeshare contract.

Some of the companies we’ve come across over the past few months put a lot of money towards eliminating doubt. Lead generation sites do everything they can to get timeshare owners to trust them. Whether that be creating videos about timeshare ownership or paying for likes, shares and reviews; they’re cunning in their ability to persuade. As the internet continues to evolve, it’s concerning to see consumers manipulated by fabricated notoriety and aggressive sales tactics.It’s almost as if we’re losing our ability to think for ourselves anymore. 

Nonetheless, if you plan on shopping in the timeshare exit realm during this time, we urge you to proceed with caution. One contact form submission can eventually turn into a bombardment of phone calls and emails. No matter how good some of these guys and gals seem, it’s important that you don’t simply give them a chance because they have 5 star reviews. Do your due diligence and make sure you’re not causing yourself further frustration.

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How to Inspect Timeshare Relief Websites.

First and foremost, you have to know who you’re contacting. If an individual is offering the solutions, then research them. View their online profiles and look at their work history on Linkedin. Take the time to ensure the person is trustworthy with a solid reputation. This is the easiest way to identify former timeshare salespeople. If there are lapses in their work history or life, then that should raise questions, right? It’s not like you’re simply buying a pack of toilet paper here. 

There are also some simple ways you can inspect the website for red flags. If there are third party ads and links to other websites, it’s a good sign the site is more focused on revenue. One of the best things you can do is hover your mouse over the “submit button” on one of the website’s forms to see where the link goes (in the bottom left of your browser). You can also inspect links by right clicking on them. 

Online pages that redirect you through a series of tracking parameters or to an entirely different website are no bueno. This absolutely confirms the “provider” is not actually supplying the service. Lead generation sites are more than likely sending your personal information to someone else. When you’re unable to confirm competency, it’s not worth your time. Submitting your information only creates further susceptibility and gives nearly anyone a chance to charm you with what you really want to hear.

How Access To Your Data Can Be Costly.

When you think about it, selling a service you don’t actually provide is extremely shameful. Nothing about this promotes reliability. It’s like talking to a phony mechanic about your car for hours; then having no problem with him selling the work to the highest bidder. Maybe he even lets them all take a stab at it. If you’re acting as if you provide relief services – or even lying about credentials you don’t exactly have – then it’s wrong. Most people would probably reconsider the transaction, or at least ask a few more questions, if they knew lies were involved.

With that being said, it’s important that you understand some of these websites can be very deceiving. If you look hard enough, you can tell if someone is chasing opportunity or has bigger motives. A lack of ethics is typically traceable by means of in-person or online interactions. Somebody that’s willing and able to help vacation owners is going to be able to prove they’re consistently doing just that.

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When the passion or competency isn’t even evident, how can they actually guarantee or promise you anything. These lead generation sites simply paint a facade so they can collect your data and cut ties. Whoever they’re in bed with usually takes over the communication from there. This typically begins with renting opportunities, then resale programs, ending with an overwhelming amount of cancellation options. By this time, most owners forget who they contacted to begin with. In the meantime, these websites are using earnings to broaden their nets. Phony review sites do the same.

What You Pay Lead Generation Sites For.

The more relief programs that a vacation owner signs up for, the more the lead generator earns. It’s a disturbing transaction that takes place across a number of online industries. But this is how the timeshare industry works. The longer an owner remains under contract, the longer all parties make money. Sadly, this cycle continues for many owners. During this pandemic, we can only hope it doesn’t get worse.

If you’re considering getting rid of your timeshare then it’s important that you don’t simply settle for who you think the best option is. Oftentimes, the companies that owners initially find are those spending the most on advertising and marketing. Take the time to inspect review platforms and research different blog topics to see what the company is really all about. If you’re unable to find consistency anywhere then you have to cross them off your list. 

When you fall into a scam, you could be waiting for a resolution for months, assuming the financial burden would be gone, only to find out you’re still under contract. On top of that, you’ve lost thousands more only to worsen the problem. Getting out of your timeshare is a big deal. It’s not something you can take lightly. Finding a company that’s been in business for more than three years and following the remaining steps on our infographic will really help you with this decision. Lead generation sites are only the beginning.

Ex Timeshare Reps Sell Relief Services on Facebook During Pandemic.

Ex Timeshare Reps Sell Relief Services on Facebook During Pandemic.

In the timeshare industry, truth can sometimes be scarce. The problem is, not many vacation owners notice until it’s too late. There are hundreds of websites out there that serve millions of misleading advertisements geared towards timeshare owners. Nearly every buyer is prone to make a costly decision that eventually alters their experience. Whether they purchase a third party solution or upgrade with the resort, the return is rarely fruitful. 

Now that owners have been grounded by the COVID-19 pandemic for quite some time, many are getting restless. There’s a level of uncertainty because major resorts have failed to properly update them about usage and fees. What makes matters worse is the simple fact that a majority of timeshare companies have laid off their sales teams. In case you didn’t know, a majority of third party timeshare scams are organized by former timeshare employees.

Proceed With Caution in the Timeshare Relief Space.

Once we recognized that the pandemic wouldn’t be short lived, we started publishing content to help vacation owners understand what they could expect or prepare for in the coming months. After covering resort layoffs a few weeks ago, we started wondering what these former salespeople would do. Sure, they could find another sales gig, but what if they decided to join forces with fraudulent operations when timeshare owners are arguably more vulnerable than ever before?

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With that being said, we started looking into newly launched agencies that claim to aid vacation owners with relief. Although some of you may assume we’re looking to slander our competition, we encourage you to read the entire article before casting judgement. Upon completion, you’ll see that our intent is to protect timeshare owners from potential pitfalls. Even if they don’t hire us for cancellation services, it’s worth it to save them from further financial loss – in a less than ideal period of time. 

If you’re serious about liberating your timeshare contract and all it entails, then you have to do your due diligence before taking action. You should know by now that timeshare companies don’t even play by the rules, so how can you expect their ex-employees to? Approaching every offer as if it were a lie will bode well. If you’re going to use a third party service to exit your timeshare, then make them prove to you that they’re worth your business. If you don’t, most will tell you what you want to hear in order to convince you to pay them.

Facebook Driven Services Claim to Offer Timeshare Relief. 

No matter the industry, consumers should question any business that’s managed from a social media platform. This is especially true when ex timeshare reps sell relief services on Facebook. While the sales pitch may seem promising, nothing about this should appeal to you. Some of these entities position themselves as true consulting agencies that provide “mortgage relief, trade in options and travel services” for timeshare owners across the globe. But do they really?

According to one of these Facebook page managers, her company knows how to  “cancel your timeshare now” and “end maintenance fees forever!” It sounds like something worth looking into, right? Don’t be too sure until you’ve actually taken time to research the service. You’ll find that doing so actually leaves you with more questions than answers.

You see, far too many third party agencies in the exit industry make claims they can’t actually back up. Nothing about these Facebook profiles proves that they’re a credible source for timeshare cancellation. One of them even lists a P.O. box as their address for crying out loud. But it’s not the only clue that that should raise an eyebrow or two.

The simple fact that most of these pages only have a handful of reviews should tell you everything you need to know about her claims. We know how excited people are when they’re finally relieved of their timeshare obligation. The unlisted company only has two reviews and they were posted within 24 hours of each other in February.. BBB listings aren’t much better either. 

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More About these So-Called Expert Timeshare Agents.

If you dig deep enough, you can actually find out if a relief service on social media is an ex timeshare rep yourself. Many don’t update their LinkedIn profiles or may even still be employed as a timeshare sales representative while selling “relief services”. Sometimes, they even use their “experience” as a sales pitch to create value. They do so by publishing content on Facebook that talks about them starting the business because they couldn’t sell lies for a living anymore. 

If you take the time to research these “companies” and their sales reps, it’ll be a lot easier to make a wise decision. You have to realize that these types of people know how to lure you in. They were trained by the best. They use the same types of sales tactics that timeshare sales teams do.

How and Why Timeshare Experts Are Increasing.

Offering phony travel certificates help them generate business. Sweepstakes allow them to build pools of potential targets to market later on. State statute requirements are often ignored to chase sales. Even aggression and limited time offers are used to bait desperate owners. Unfortunately, this activity will continue to increase as the impact of the Coronavirus progresses.

At the end of the day, what experience do these pop-up sites have? When ex timeshare reps sell relief services by promising miracles, why do owners buy in? Other than the slighted conscious of selling timeshares, it doesn’t seem like they have much to offer. 

Just because someone used to work for a resort doesn’t mean they know how to help you get out of a timeshare contract. It actually means they’re experts at keeping you under contract. Anyone that lacks a reputation and tenure while offering cancellation, resale and new travel services shouldn’t be trusted. 

Timeshare Relief Isn’t Always What it Seems.

Bountiful scams that are predicated on timeshare relief often have 2-3 operations that work in unison. The first step is convincing vacation owners to resell or rent their property. Once these efforts are exhausted, further efforts (often from sister companies) attempt to sell owners on cancellation and a new travel option. Pulling off all three is easier when scam artists work together to maximize profits.

While it’s difficult to insinuate that any new timeshare exit company is capable of something like this, it can be very telling if they promote relief in all of these areas. Aside from zero credibility, this is something that should immediately draw a red flag. Most timeshare owners see this as a perk but it most certainly is not. If you have heart problems, would you visit a Facebook doctor that does everything or call a cardiologist?

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Further Insight on Facebook Timeshare Relief.

While this scenario may seem like an innocent ex-timeshare rep selling relief services on Facebook, there could be more to the picture. This is why researching your options is crucial. When website links published on business listings are redirected to another URL, it’s likely nothing more than an affiliate marketer making a profit off of your information. Any website creator can change links and redirect clicks anywhere they want to cover digital trails of deceit.

In other words, social media based timeshare agencies are more than likely paid a commission for leads. Many timeshare relief companies pay third party contractors to carry out their sales methods. So no matter who’s selling you the service, someone else usually takes over. 

Each of these sales agents are given certain resources to engage and persuade potential clients. Duplicate website templates (design) and marketing lingo is very common in the exit marketplace. Not only does this provide legal protection, but it gives the ringleaders an ability to pivot the operation at any given time.

Who Is Really Helping Owners with Relief?

Changing company names and hiring different sales representatives keeps unethical agencies on the move and difficult to track down. Since all of the agencies we researched had a multitude of altered links, there’s no telling where the information of timeshare owners is really going. Although it’s hard to tell if these overnight “shell operations” are on a Facebook agency as a part of a larger scam, nothing tells us they are not. 

Vague and loaded promises on altered websites isn’t a good look. There’s little transparency. The way everything is set up and managed is very suspicious. This is where common sense comes in handy. At this point, they’d need to provide an extensive amount of evidence to convince us that there isn’t a hidden ploy. If you smell smoke, there’s probably a fire somewhere.

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Ex Timeshare Reps Are Selling Relief Services.

Desperate timeshare experiences usually call for desperate measures. It’s safe to say that we can all agree that our country hasn’t seen this much desperation in a long time. The timeshare industry has been thriving and many salespeople have been making a killing for decades. Now that many have lost the income that supports their lavish lifestyle, who knows what they’ll do next. But it’s got to be tempting to continue targeting timeshare owners.

Understanding this element of vacation ownership will help you avoid further despair. Many vacation owners call us to inquire about certain services but don’t always like what we have to say. It’s not that we enjoy being critical – we just hate seeing people burned because they didn’t research the service themselves. No matter what you believe, it’s always important to have a plan B if it doesn’t work out. 

We’ve been experts in timeshare termination since 2014. We understand what it takes to get rid of timeshare obligations. Not only can we prove it, but our clients are more than willing to support our cause. We’d like to be seen as a good friend that tells you what you need to hear instead of what you want to hear. Doing so helps you fully understand your options. During a pandemic, a Free Consultation could be the breath of fresh air that you need.

Is the Timeshare Travel Strategy for COVID-19 Really What It Seems?

Is the Timeshare Travel Strategy for COVID-19 Really What It Seems?

Now that this pandemic has reached a point of no return, the general public has started to prepare for the aftermath of an economic crisis. Although timeshare companies were rather quiet during the first few weeks of the nation-wide quarantine, they’ve been adamantly working behind the scenes on a plan to sustain their business model. While most major resorts have communicated their losses, they haven’t said anything about the inconveniences their primary customers may face. So does this mean the timeshare travel strategy for COVID-19 won’t exactly be advantageous for vacation owners? 

Everything about the history of timeshare ownership tells us that this could be a frustrating time for interval buyers. Especially those that recently made the purchase this year. Can you imagine spending tens of thousands of dollars on a perpetual obligation that may not be usable anywhere in the near future? Why should you be forced to view a paid vacation as a loss? Even if consumers sign up for better or for worse, is the timeshare business model really worth protecting? While it’s not for us to say, we do know that millions of owners are currently in limbo awaiting answers.

Why Timeshare Owners Are Probably Getting Anxious.

So why do timeshare companies feel reassurement is the best choice of action? What makes them believe they’ll put high paying customers at ease by announcing more money will be spent on sanitation? How do announcements about resort layoffs help timeshare owners feel better about paying for something they can’t use? How long will they be able to buy time when the timeshare travel strategy for COVID-19 doesn’t even seem to include vacation owners.

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The timeshare industry, as a whole, racks in billions of dollars every year. No matter what they tell the public, it’s going to be hard for most timeshare owners to believe their loss is warranted. If maintenance fees rise or special assessments are billed for an influx in owners defaulting, then the average Joe (who’s probably drowning financially during the pandemic) is not going to be very happy – and rightfully so. Why should they be patient if the timeshare expense is a huge burden for them right now?

HOW ABOUT AN EXAMPLE?

Should Netflix subscribers be forced to pay their monthly dues if the internet went down? If you paid for a season pass at a zoo that caught fire, would you ask for a refund? Although these are significantly smaller dollar amounts, we can all agree that it would be bothersome to be on the hook amidst inconvenience on our end. Now imagine that the streaming bill or zoo visit cost you $350 per month. 

What if the website or zoo piled on maintenance fees at the end of the year (that you vaguely remember agreeing to)? How would a perpetual obligation to pay for these things make you feel? Imagine knowing your credit would be ruined or that judgments may be filed if you didn’t pay on time – in the middle of a global pandemic. Customer satisfaction would have to be at an all-time low.

Why Would Timeshare Travel Change It’s Strategy?

The thing about the timeshare industry is, morale hasn’t always been the best. Truth be told, complaints are often ignored. Every year, millions of dollars are wasted on lobbying and lawsuits to control public perception. Endorsers are paid to influence sales and politicians are rewarded for passing laws to their advantage. The billions of dollars in earnings haven’t been used to reward or serve their high paying timeshare owners. In other words, the timeshare travel strategy has always been self-serving – even before COVID-19.

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While we do recognize the industry as a business, it’s hard to justify their past actions towards the consumer. So why should we believe this will change during a crisis that directly affects their business? Over the last several weeks, we’ve taken the time to post a number of news articles about the current updates that timeshare companies have published online. We’ve spent a lot of time looking for hope for timeshare owners. But nothing has shown us change is in the near future

What Most Timeshare Resorts Are Saying About COVID-19.

After digging through dozens of news releases regarding timeshare travel and the Coronavirus, we’ve come to a few conclusions. First and foremost, it seems as though resorts are reaching out just to reach out. It’s as if they’re all saying the same thing. For the most part, it seems like the intent is to inform shareholders that there is a timeshare travel strategy in place. Communicating their ability to remain afloat through the storm seems to take precedence over anything else. 

Apparently, vacation owners are supposed to be content with their ability to use the resort when it’s all said and done. Promoting positivity and encouraging patience helps timeshare companies garner trust. Keeping owners in the dark distracts them from what could be seen as profiteering. What makes matters worse is the simple fact timeshare owners are not invested in the property. 

Buyers don’t have equity in the resort like that of a house. They don’t own it. So the types of announcements that resorts are publishing right now are worthless. No light is being shone on the real victims here. What this tells us is that hospitality chains are currently more concerned with brand equity than customer satisfaction – like they’ve always been. Why would they be when perpetual contracts guarantee income and eliminate retention.

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Informative Updates Turn to Public Relations Stunts.

Why should they care about their owners when they’re already obligated to pay? Vague news releases and updates give timeshare companies one thing – more time. When you think about it, a lack of disclosure is something they use quite often. Almost the entirety of the timeshare sales presentation is predicated on avoiding pertinent contract details. Keeping timeshare owners in the dark right now allows them to remain in control and profit in the meantime.

At the end of the day, hotel chains are using the idea of a timeshare travel strategy for COVID-19 as a PR stunt. Why else would they promote employee firings or boast about acts of public service when owners may be in need of answers? When the general public feels sorry for their losses and applauds their efforts, it makes it awfully difficult to notice struggling timeshare owners. Putting out good content and a positive image during a crisis is essentially an advertisement – not a timeshare travel strategy for COVID-19.

What Timeshare Resorts Are Actually Doing.

When it comes to the announcements that timeshare companies are making, their statements are rather misleading. If you actually take the time to research resort happenings you’ll find that layoffs aren’t exactly what they seem. First of all, most firings have occurred in the sales divisions. Since timeshares aren’t able to hold presentations right now, there isn’t a need for salesmen. This actually presents them with quite a bit of savings as millions of dollars are spent annually on new acquisition. It’s by far the highest cost of the industry. 

Other employee layoffs haven’t been as convenient like the way some resorts made it sound. Many staff members have been asked to take furloughs or mandatory time off with no pay. In other words, some people aren’t even getting laid off or fired. Timeshare companies are literally expecting them to wait out the pandemic in order to keep their job. This leaves the decision in their hands to quit or move on if they can’t survive.

Many of these positions, like sales teams, are easily replaceable. If anything, the resort will be able to employ a young, fresh and energetic workforce once their doors reopen. While they may be forced to cut costs and say goodbye to some tenured people, doing so is not in the least bit disadvantageous to their business. All stakeholders and key staff members will more than likely remain intact.

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Is There Really a Timeshare Travel Strategy for COVID-19.

The point of this article is to encourage vacation owners to look into things themselves. Far too many expect the truth from timeshare companies and rarely suspect deception. But in the wake of a pandemic – that directly affects the travel industry – they have to be able to expect the worst. Especially when the track record of the industry is rather consistent. Like we mentioned before, nothing in the past has shown us that vacation owners will be considered in the middle of a crisis. Even natural disasters or emergency situations haven’t elicited empathy or compassion.

Buyers of this type of product are customers. They aren’t shareholders and they don’t own anything of value. Most can’t even rent or sell the property for profit. There’s no return on their payments other than the possibility of a good time – that one may argue can be obtained at a cheaper rate and with more flexibility. A timeshare interval is not homeownership or an investment of any kind. Owners should not have to take on the burden when the business stops. They paid for something and they aren’t getting it. Just because the industry is losing income doesn’t mean the customer should suffer.

No matter how many lawsuits timeshare companies fight or lobbyists they’re able to pay – one thing remains clear. There’s always an agenda with this industry and it rarely focuses on the consumer’s concern. As long as they can keep timeshare owners calm, patient and under contract through the pandemic, they’ll come out of it in great shape. Sadly, many vacation owners won’t be able to keep up with the billion dollar industry.

How Might Timeshare Owners Respond to a Pandemic?

How Might Timeshare Owners Respond to a Pandemic?

Social distancing has been a worldwide phenomenon for more than a month now. Billions of people are grounded, waiting on government aid to revitalize their hope. Now that the Coronavirus has everyone’s attention, certain expenses are being looked at through a different lens. Decisions are being made to a different tune. It’s difficult for anyone to know just how different the post-pandemic era will be. While it may be easy for most to cut costs, it’s not that simple for timeshare owners. So how might timeshare owners respond to a pandemic?

Over the past few months, we’ve discussed a number of possibilities that could make vacation ownership worse. Unexpected events, like job loss, medical emergencies or natural disasters could eventually place buyers in a really big pickle during a really tough time. Especially if they’re not even able to use the purchase. But aside from what you could expect or what to be leery of, it’s important to understand your options

Far too many struggling timeshare owners are predictable when it comes to finding relief. At the same time, it’s not exactly their fault. Some have an inaccurate or vague understanding of their perpetual agreement. They might even believe options like resale or buy-backs exist because of what they were told at the point of sale. Unfortunately, misleading presentations aren’t uncommon in the industry. After owners realize they’ve been misinformed or lied to, their desire to get out of the agreement usually grows. What’s interesting is most timeshare owners respond the same way. Let us explain.

What Might Timeshare Owners Be Thinking?

Looking through the lens of the consumer in these situations not only helps us understand how we can help, but also how to avoid further letdown. Oftentimes we speak to owners that simply need advice on something they’re considering for relief. Pressuring people to cancel the contract isn’t always in their best interest. Knowing what you’ve been sold and where to look in the contract for answers allows you to make intelligent decisions regarding your timeshare.

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With that being said, many of you are currently holding onto the hope that vacation ownership isn’t a mistake. As we’ve highlighted in our recent news articles, most resorts have talked about bouncing back better than ever before. Although they haven’t directly addressed how this might affect you, you’re trusting the timeshare will reward you for your patience. While the resort will most certainly appreciate your loyalty, it’s difficult to say if they’ll be eager to reward you.

THE PANDEMIC SHOULD ELICIT BETTER DECISION MAKING.

Based on the history of our clients, many of them hold out hope for the purchase to turn around. They’re told one promise after another, sometimes investing thousands more, only to find themselves back where they started – with a higher expenditure. Although our intent isn’t to mistake your loyalty for ignorance, we encourage you to reach out to your resort for clarity. If there are major changes to availability or fees increase, will the purchase still be worth it

We talk to thousands of people that wish they would have taken action sooner. This is why it’s so important that you think things through. Especially when it comes to an expense of this magnitude. Why wouldn’t you want to know if there is a way for you to suspend payments if hardship were to strike? If these programs end up costing you thousands of dollars in interest will it be worth it? 

Ask them what they would do if timeshare owners respond to the pandemic in a negative manner. Find out how they prepare to manage priority bookings in the future. Let them know you’re interested in all of the benefits they have to offer. But if you’re thinking about trusting a sales organization to do what’s “right” when they’re losing millions – you might want to think things through.

Thought 1:  I’ll Just Sue the Timeshare Company.

Before the pandemic even arrived, some of you may have already been frustrated with a timeshare purchase. While some see value in the vacation package, others feel like they’ve been forced to carry the burden for far too long. The Coronavirus will probably be the last straw on the camel’s back for many. But no matter how upset you are or how bad you think you’ve been screwed, you must proceed with caution

Aiming to hire an attorney and file a class action lawsuit isn’t always fruitful. An average lawyer just isn’t equipped to battle a timeshare company in court. Even those experienced in timeshare litigation struggle to keep pace. Unless you have visible evidence of sales fraud and you’re able to afford the legal process, then you could lose an awful lot of money. Many timeshare owners have.

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While lawyers do their best to represent you, timeshare companies have unlimited funds and elite legal teams that know how to use the contract against you. Even most sales laws benefit timeshare companies. Some states currently have an unlimited cap for assessment fees. Unfortunately, successfully suing the resort because your maintenance fees skyrocketed or a special assessment arrived in the mail is highly unlikely. Your contract says it all. 

Thought 2:  I’ll Just Walk Away From Payments.

Once timeshare owners realize that a class action lawsuit requires a lot of work, evidence, capital and patience – they often have the urge to refuse making payments. Look, we totally understand why. Anyone that’s been taken advantage of by a company they’re paying, no matter the number of occurrences, would find it difficult to be honorable. The binding agreement can seem meaningless when the other party doesn’t meet their end of the bargain. 

No matter how good it might feel to stick it to the timeshare company, it’s important that you don’t take a contract breach lightly. This is why we always recommend adamant communication with the resort. This at least proves that you tried. When you stop paying for the timeshare, it really stacks the odds against you. While you may not hear from the resort for a few months (or even years), you can most certainly expect they will come calling. 

Timeshare owners that think they’ve gotten away scott free are often surprised at some point with a series of ultimatums. Although the expense may vanish from your current balance sheet, it could require quite a bit of cash to settle out down the road. Are you willing to work something out with the resort or legally cancel the agreement now – or would you rather take your chances at the possibility of facing judgements, past due fees, interest and legal costs to name a few? Walking away from an expensive binding contract can be extremely devastating.

Thought 3:  I’ll Just Resell My Timeshare.

Timeshare owners that are able to quickly overcome their emotions tend to look for ways to recuperate their loss. Many immediately turn to resale platforms to see how they can make money leasing or selling their weekly interval. If you search on Google, you’ll find hundreds of resale options that seem promising. The problem is, there just isn’t a market for timeshares. When people are selling them for a little as $1 on eBay, it should be rather telling.

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Sadly, many vacation owners look at this as a safe way to endure the regret of the purchase and at least break even on the expense. But when a buyer doesn’t come knocking and nobody rents the condo then they’re back where they started. Some even invest in other platforms or pay for ads to increase exposure. But they just can’t get rid of them. Most timeshare buyers are aggressively sold at a timeshare presentation that they’re incentivised to attend. Almost no one is actively looking to purchase one. Especially now that vacation rental is huge. 

Not only can resale be a waste of time, but it can also be extremely costly. A number of online scams prey on vulnerable timeshare owners. This is also true in the exit industry. They’re definitely waiting to see how timeshare owners respond to a pandemic. Tons of tactics are used in the 3rd party marketplace. Some even use the names of real businesses to operate the fraud. So don’t let the pandemic lead you to haste. One of the worst things you can do is hand money to someone that isn’t really interested in selling, renting or canceling your timeshare. 

Thought 4: An Advocate Program Will Help.

Whether timeshare owners are burned by resale programs or pass on them, most simply want to find someone they can trust. At this point in their thought process, they’ve realized that working with someone who can represent them and advocate on their behalf is probably best. The problem is, many of these types of programs are similar to inadequate attorneys and even relief scams.

At the end of the day, an advocate simply communicates your plea or request in a professional manner. It’s the glorified way of making a demand so to speak. There is no guarantee, if at all, that this sways the timeshare company to respond in your favor. Even if you’re experiencing hardship. While we’d like to think timeshare companies will aid owners if restrictions last most of 2020, it’s highly unlikely. 

So advocate programs shouldn’t be valued any more today than they have been. If anything, there will probably be an increase in advocate scams during this time. When you have a strong case, you should seek some sort of legal consultation. But if you’re looking for a way to get out of a timeshare contract, then a professional company will benefit you the best. There’s no need to waste thousands of dollars with an unproven solution. 

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Thought 5: I’ll Just Give the Timeshare Away.

Most people wouldn’t donate a timeshare due to the burden or out of desperation. So it’s hard to assume this is crossing many people’s minds right now. But for those that are thinking about doing so, donating or giving away a weekly interval is risky for two reasons. Not only could a transfer scam leave the timeshare deed in your name, but the donation could cause the recipient additional financial problems. What happens if the party you gave the timeshare to wants to give it back?

In the middle of this pandemic, it won’t be surprising to see a high number of timeshare owners looking to discharge their contract or escape the burden altogether. But it’s important that you don’t act irrationally and simply hope for the best. The last thing timeshare owners need is further penalties during an economic standstill.

Thinking about these types of decisions and your timeshare options is one of the best things you can do right now. Not all timeshare owners respond to a pandemic the same way. But helping everyone keep a level head so nobody throws away money is important to us at VOC. If you happen to have any questions about our qualification process or your timeshare contract, you can always schedule a free consultation to learn more.

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