Terms of Service

Vacation Ownership Consultants, LLC., “VOC,” is Not a Law Firm and Does Not Provide Legal Advice.

VOC provides a platform for legal information, self-help and document processing by means of attorney-based services offered. The information provided by VOC along with the content on our website related to legal matters (“Legal Information”) is provided for your private use and does not constitute legal advice. We do not review any information you provide us for legal accuracy or sufficiency, draw legal conclusions or apply the law to the facts of your situation.

If you need legal advice for a specific problem, you should consult with a licensed attorney. Neither VOC nor any Legal Information provided by VOC is a substitute for legal advice from a qualified attorney licensed to practice in an appropriate jurisdiction. As VOC is not a law firm, please note that communications between you and VOC may not be protected as privileged communications under the attorney-client privilege or work product doctrine.

Your use of the Services does not create an attorney-client relationship between you and VOC, or between you and any VOC employee. Unless you are otherwise represented by an attorney, including a Participating Attorney, you represent yourself in any legal matter you undertake through our Services.

VOC is not a “Lawyer Referral Service”.

VOC does not endorse or recommend any attorneys, nor does it make any warranty as to the qualifications or competency of any attorney.

More simply put:
VOC does not provide legal advice—only a licensed attorney can do that.
Interactions with Attorneys

When you use our Services, you will have the opportunity to initiate contact with an independent attorney (a “Participating Attorney”). Participating Attorneys are NOT employees of VOC. Participating Attorneys are third-party independent contractors who carry their own malpractice insurance and have agreed to provide answers, limited consultations or other basic legal services to VOC clientele. Communicating with a Participating Attorney through VOC is NOT required. However, if you choose to communicate with a Participating Attorney through VOC, please note the following:

  • When you contact a Participating Attorney through VOC, he or she may provide you with an initial consultation, legal review of your forms or documents, or answers to your legal questions.
  • When you contact a Participating Attorney through VOC, he or she may ask you for some information regarding you and your legal affairs in order to properly address your questions. By using our Services, you consent to sharing such personally identifying information for the purpose securing legal advice with both the requesting attorney and with VOC. VOC will have access to any communications submitted through our platform for fulfilment and quality assurance purposes.
  • If you contact a Participating Attorney, you control both the duration and depth of the interaction. Any attorney-client relationship formed during the course of that interaction may, at your option, either
  • end when the interaction with the Participating Attorney ends, or
  • continue if you wish to engage the Participating Attorney for further legal services.
  • If you wish to create an attorney-client relationship with a Participating Attorney that extends beyond your use of our Services, that relationship will be on whatever terms you establish with the attorney in question. Those terms do NOT involve VOC and, except for pre-negotiating special discounts for our members, we do not set, control or influence them. For example, the Participating Attorney may ask you to sign a formal representation agreement regarding the scope of work they will perform, the cost of their legal services, and the handling of any out of pocket expenses they may incur.
  • Participating Attorneys may be compensated by VOC for Services performed on your behalf, however, VOC does not receive any share of legal fees collected by any attorneys in our network. In all cases, VOC will not influence or interfere in any way with any attorney’s independent professional judgment. Participating Attorneys reserve the right to refuse to perform legal services on your behalf in their sole discretion.
  • VOC is an information provider and documents preparer and does not endorse or recommend any attorney, including any of the Participating Attorneys. VOC makes no representation or warranty as to the qualifications or competency of any Participating Attorney or as to the accuracy or completeness of any Participating Attorney’s work.
  • More simply put:
    We provide an attorney for processing legal documents as a service, not for litigating. It’s up to you to research any lawyer you’re thinking about hiring. VOC is a consulting service for timeshare owners looking to eliminate their unwanted property.

Rated 5 out of 5 Based on 84 reviews
May 01
Debbie Cline
Hallelujah, we are FREE! Thank you VOC
If you're looking to get out of your timeshare agreement, and looking for someone honest and trustworthy to do that job for you, then VOC is your group. Wyndham was less than honest with us as ...
Apr 28
Laniece Simmons
Vacation Ownership Consultants were outstanding!
Vacation Ownership Consultants were awesome! They were precise and told me up front what to expect out of the process. They carried out everything they said they would do. I received responses to q...
Apr 13
Debbie Staples
VOC took all of the stress out of the process.
We've tried to get this timeshare off our books ever since we purchased it. We talked to many companies to help us get out of ownership without any luck. When I stumbled on VOC at the Phoenix ...
Apr 10
Erica Andujar
VOC team was and is absolutely helpful…
VOC team was and is absolutely helpful through this frustrating and confusing time. I got scammed into a timeshare and VOC talked me through it and got me out of what I thought to be a life time st...
Mar 26
Robert
Great company
Great company, delivered as promised
Mar 25
Marinda and Berhnard Van Der Merwe
We had a great experience with VOC
We had a great experience with VOC. It took just over a year to change our deeded timeshare back to Island Links Resort, Hilton Head Island. A huge weight are lifted from our shoulders because we ...
Mar 23
Mary Blake
The best at what they do!!!
From the initial call to every call during the process, everyone has been so nice, professional and informative. The process was easy and simple and It feels so good to be free of that timeshare. T...
Mar 18
John Hagedorn
Vacation Ownership Consultants did a…
Vacation Ownership Consultants did a great job of getting me out of my time share legally. Wendy and the other consultants do a great job of telling you what the process is and roughly how long it...
Mar 06
John Linkus
Great People to work with
Great People to work with. Any questions I had they answered them and were on it to resolve any problems
Mar 03
Greg Ocello
They said what they would accomplish…
They said what they would accomplish and they did just that. Took nine months but I am out of the contract without affecting my credit rating. I would recommend them to anyone trying to give up t...
Feb 22
Don Damm
Wyndham Time Share Cancellation
I contacted Vacation Ownership Consultants to cancel the Time share I bought from Wyndham. It was causing me great hardship and worries from the Bills I was receiving. It just over One Year The can...
Feb 19
Jim Preston
VOC will help you legally with your Timeshare!!
I have spent years trying to get rid of my timeshare and have been scammed twice with a loss of money that was never recovered. Then VOC came into my life and threw me a life line. I contacted Wend...
Jan 31
Shatone Foster
I had a great experience with VOC
I had a great experience with VOC! They were very knowledgeable and answered all my questions. The process took about 9 months but I finally got the official paperwork and a huge weight lifted off ...
Jan 30
Robert and Lisa Richardson
Chose VOC to get out of your timeshare
VOC are the company to use if you need help with getting out of your timeshare. Wendy D. and team were awesome! They are true to their words and commitment. Our experience was just as advertised....
Jan 20
Gary Cannon
VOC helped us get out of our time after…
VOC helped us get out of our time after having the time suspend our membership and block our use for not paid hoa money the way they felt we should. We then began recieving letters so we decided to...

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