Why Companies That Exit Timeshare Contracts Are Being Discredited.

Why Companies That Exit Timeshare Contracts Are Being Discredited.

Just when you think the demand for timeshare travel is beginning to dwindle, the industry bounces back and profits in a big way. For nearly 60 years, developers have been able to overcome the obstacles of their business model and continue competing with other travel options that threaten their existence. They don’t want buyers to know they can legally exit timeshare contracts if they wanted to. For the most part, their tactics to overcome have been at the buyer’s expense.

Those looking to enjoy a piece of paradise every year are usually set back by the reality of their purchase. After spending more money in an attempt to improve the experience, many owners feel as though they have no choice but to seek outside help. No matter how hard they try, buyers struggle to escape the clutches of their agreement – and the resort could care less.

Timeshare Companies Are Predicated on Profits.

Instead of finding a way to subdue their customer’s grief, hospitality giants proceed by submerging them in expenses. Timeshare companies believe this is fair. They believe a lack of disclosure is the consumer’s mistake. In most cases, they want them to feel this way. As if letting down everyone else that planned to use the condo wasn’t enough weight on their shoulders. The letdown is real and most buyers are willing to do what it takes to make the purchase worthwhile. But after a while, hope is lost.

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While timeshare companies go above and beyond to place the blame on external forces, buyers know where the mistake began. They end up racking up a lot of debt just trying to relieve themselves of the burden. Predatory relief scams simply make matters worse, they’re not necessarily the root of the problem. The industry is flooded with scams but it has always been predicated on deceit with the intent to make an awful lot of money.

This is why vacation owners exit timeshare agreements. They’re not unhappy because they were scammed when trying to get out of the agreement. They’re disappointed the perpetual contract remains. Sadly, timeshare companies are doing everything they can to control the narrative and persuade their owners that the purchase contract isn’t the problem. Anything to take the focus off the real reason why their buyers are dissatisfied.

Companies like ours, that are actually helping fractional owners escape the ongoing financial burden, are a threat to the existence of timeshare travel. Because of this, timeshare companies now feel the need to slander exit services in general. Apparently, this is the new strategy for sustaining their business model. Keep in mind, this approach still doesn’t take into consideration their high paying customers.

Hospitality Giants Know What They’re Doing.

Over the years, the leaders of major hospitality conglomerates have provided insight on their growth tactics – and rarely do they ever pertain to buyer satisfaction. During an interview with CNBC in 2017, one CEO went on the record saying, “You need to have new people as owners, allow them to experience timeshare, and then they’ll probably buy more.”

In other words, the despair of a fractional owner spells an up-sell opportunity for the resort. Think about it. If you own a timeshare, you’ve probably experienced letdowns such as availability issues, unexpected fees or other failed promises. When you call customer service for help, an upgrade is more than likely presented to solve your problem. Contractual obligations don’t really give you much choice but to upgrade in order to enjoy.

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Ironically, timeshare companies claim that additional spending is fueled by satisfaction. “More than 50 percent of people end up buying more timeshare,” said the same CEO. But people aren’t exactly calling in because they love the purchase and want to “buy more.” The implication that buyers are satisfied is extremely deceptive. It tells you all you need to know about the tactics behind timeshare travel. It also explains why the CEO went on to say, “We need to get that new flow.”

Even when owners aren’t trying to resolve dissatisfaction, they’re often pressured into upgrading during mandatory owner’s update meetings. Truth be told, timeshare companies are designed to trap consumers in perpetuity so the resort can continue billing for legal obligations. The more intervals they sell, the more money they make. “We moved more to just the upgrade model, now we’re swinging back towards the new owners.”

Resorts Are Trying to Control the Narrative. 

Because of the legitimate options today’s buyers have to exit timeshare contracts, developers and their CEO’s know the window to legitimize fractional ownership is closing. Nearly all timeshare revenue is allocated for sales and marketing instead of resort maintenance or amenities. They’ve been playing this “oversell and under-deliver” game for decades now. Aggressive sales tactics have been the prerequisite for high profits and overcoming setbacks. 

At the same time, they know if they’re unable to sign up more owners, the demise of the resort is inevitable. Even if they force current owners to carry the load, it’s not sustainable. The best way for them to hold income hostage is to discredit companies that actually know how to exit timeshare contracts.

Since the current narrative of the timeshare industry surrounds dissatisfaction, resorts are desperate to take the attention off of themselves. Especially when people are scammed because the resort failed to satisfy them. This is why timeshare companies are now trying to discourage owners from communicating with any type of third party timeshare relief program. Scam or not, they’d rather control the narrative.

Leading the public to believe they have their own competent solutions in place allows them to blame buyers that turn their back on the resort. Besides, they can’t afford to keep losing their customers. Many consumers are starting to believe this narrative. Sadly, many blame themselves. Some simply don’t know what to believe anymore. This is why they need to be educated on how to decipher facts from misinformation.

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Exposing the Narrative Against Timeshare Exit Companies.

Timeshare companies know how difficult it is to close potential buyers. Their aggressive sales tactics have been well-documented over the years. The internet now provides consumers with in-depth stories about buyer’s remorse and a plethora of complaints regarding scams. People in general have become more aware of sales-heavy approaches. Because of this, developers know they have to double down on acquisition while maximizing the profits from their current owners.

Another quote from the same prominent CEO speaks volumes on how timeshares go about selling their intervals. “The [timeshare] purchase price is not what it would be to go buy a cup of Starbucks, so you’re talking about a $20,000 purchase price. You need to get people really interested and engaged to take that step.” In other words, this is a lot of money, so we have to do a really good job selling value initially.

The problem is, they’re not focusing on the experience. All of the efforts and capital is funneled towards misinformation, distractions and omitted information. The entire system is a sale and reasonable solutions don’t really exist. In the end, they simply want buyers to stop trying to get out of the timeshare and make the most of what they signed up for by upgrading. While some people find satisfaction this way, it’s not ideal for everyone. Especially when they were expecting something at a specific price tag.

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Bad Exit Companies Mirror Timeshare Sales.

Reputable companies that exit timeshare contracts are nothing but a threat to the industry as a whole. While it’s not our goal to end the travel option altogether, we do believe consumers deserve to hear the truth. Even though a multitude of scams do exist, not all companies that exit timeshare contracts are cons. It may seem like the timeshare company is looking out for your best interest, but they really just don’t want to see you go.

The most interesting thing about their attempt to discredit timeshare exit solutions is the simple fact they’re warning owners about the same tactics they use. Fraudulent operations tend to follow the same roadmap that the initial sales presentation. This is because most exit companies are founded by someone who used to work in timeshare sales. 

After being trained by state-of-the-art sales programs, they usually leave with a stolen list of owners to solicit. They have no idea what they’re doing and tend to be quickly exposed. Going public and attacking all companies that exit timeshare contracts because of a few bad apples that they trained is disheartening. But, again it doesn’t surprise us.

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You Can Legally Exit Timeshare Contracts.

The industry has thrived for over half a century and they’re not going to give up without a fight. For those really looking to exit timeshare contracts, don’t be discouraged. While it may seem like your dissatisfaction isn’t being heard, you’re not alone. 

We publish weekly articles to help timeshare owners understand what they’ve gotten themselves into. We’ve found that the more informed they become, the easier it is for them to find a solution that works. We’re not here to sell you on cancellation, rather stand up for the services we render with an honorable approach. 

Since we actually care about the consumer, we don’t have to spend millions of dollars on sales and marketing to persuade them. For more information on our attorney-based cancellation services, feel free to schedule a free consultation or proceed with a qualification form below.

Benefits of Hiring a Proven Company to Legally Terminate Timeshare Contracts

Benefits of Hiring a Proven Company to Legally Terminate Timeshare Contracts

As of late, companies that legally terminate timeshare contracts have been placed under the microscope. More and more fractional owners are becoming wary of these types of businesses and rightfully so. While a good number of them insist on trekking forward with unethical intentions, our approach to timeshare termination has remained the same. Instead of investing in pressure-filled tactics that persuade unhappy buyers to cancel their agreements, we’ve committed to educating consumers on what they can expect from vacation ownership.

More often than not, timeshare owners are sold on resort solutions and exit services that just don’t provide them with any value. An emphasis selling and closing has become more important than customer satisfaction and the buyer’s experience. This has caused quite a bit of bitterness and distrust throughout the travel industry. Justification and finger-pointing-sessions have left owners without much to believe in. It’s one of the many reasons the outlook of timesharing remains in a constant flux. 

While the inconsistency of the purchase has travelers looking elsewhere for vacations, the unpredictability of timeshare termination has owners looking to legal teams for relief. Once the purchase is deemed a mistake, many buyers immediately believe that hiring a litigation attorney is their most logical solution. But as we discussed in our last article, embarking on a legal battle can be devastating if you’re claims are vague. Suing the timeshare is extremely risky when you don’t have a bounty of evidence and a lawyer that specializes in timeshare litigation. But all hope shouldn’t be lost if you can’t stick it to the resort with a lawsuit. There’s nothing wrong with legally walking away and moving on.

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Ultimately, your ability to successfully get out of a timeshare depends on who you choose to help you. If you find yourself trapped in vacation ownership, the best thing you can do is hire a proven company that takes pride in providing quality timeshare termination services. But in order to find a business of integrity, you have to know how to look. 

Since the thought of navigating timeshare exit fraud can be intimidating, we thought it’d be beneficial to expand on the characteristics of quality timeshare relief. Once you understand the advantages of hiring an attorney based company, like ours, you’ll realize the choice to legally terminate timeshare contracts isn’t all it’s made out to be.

1. Receive Full Disclosure Regarding Timeshare Relief.

When it comes to defining a quality relief program, disclosure is the most valuable trait. Quality operations take pride in explaining all of the options fractional owners have at their fingertips prior to reviewing the timeshare termination process. At VOC, we believe potential clients deserve to know there are opportunities to work things out with the timeshare company. But they need to know how to exhaust their efforts or they could end up making things worse. 

Proven companies make time to educate owners on things the resort may pitch as a solution. They don’t smear or discredit other 3rd party services. Those with integrity simply explain the facts. Educating potential clients on all relief options, as well as past and present scams, helps them understand the pros and cons of every choice. Aside from providing clarity amidst their distress, quality termination companies are transparent with owners which allows them to build rapport. At the end of the day, we’re all on the same team and have the same goal.

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At VOC, it’s important that unhappy buyers feel comfortable talking to us about their purchase. We want to ensure they can trust that we’re not going to pressure them into terminating the timeshare agreement prematurely. If they have a desire to cancel, the have to be confident in our process and the staff that manages it. Trusting the end result is a lot easier when doubt is eliminated on the front end. Establishing and sustaining a positive relationship throughout the experience is a huge advantage for not just the owner, but everyone involved.

2. Timeshare Termination Experience is Invaluable.

Over the years, we’ve been able to relate well with timeshare owners because of the amount of time we’ve spent getting to know previous clients. Often times, there’s an element of misinformation or deceit that has affected the buyer. Learning more about how they’ve been persuaded in the past helps us present them with ways they can avoid further letdown. Asking the right questions and organizing the facts also helps us paint a clear picture that points to the best escape route. But an intimate understanding of where our clients are isn’t the only thing proven organizations should bring to the table.

The timeshare industry is always evolving. Buyouts, bankruptcies and mergers can be confusing for many owners. These changes, for the most part, come at the buyer’s expense. While some people just need help navigating the arena, others have found their timeshare to be useless after pastime enjoyment. Not every relief company has the knowledge to provide assistance in these situations. Since owners are continuously mocked by timeshare representatives while their fees increase, they deserve an experienced outlet to turn to.

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Look, we believe a certain level of competency is required to legally terminate timeshares. It’s not exactly something everyone can do at a high level. Just because an attorney has real estate experience, it doesn’t mean they’re equipped to get you out of a timeshare. Just because someone promises to eliminate your obligation doesn’t mean they can or will help you in the aftermath of exiting your timeshare.

Some Companies Claim to Legally Terminate Timeshares But Never Stop Selling.

A proven company will never shy away from putting their experience on display. Their credibility is important to them and it should be to you. Inexperienced operations tend to specialize in excitement and disillusion. While establishing rapport may be easy for scam artists, validating their reliability is another story. This is why we like to put our experience to work for the consumer.

Think of it like hiring a tax specialist instead of preparing and filing taxes on your own. People in this profession eat, sleep and breathe their competency. It’s what they’re best at. Families and businesses often become susceptible to tax penalties or realize money’s been left on the table after filing themselves. Using a CPA can save them an awful lot of time, money and even grief. While any tax professional is an improvement over DIY, their level of experience is always considered during the selection process. After talking to different CPA’s, you can usually tell who’s more experienced. If the price was the same, why would you ever go with the inexperienced option?

The same should be considered when selecting a timeshare cancellation company. Our founding partners came from the travel industry and used to specialize in providing a travel solution that was in direct competition to the timeshare industry. They saw first hand how timeshare companies were taking advantage of buyers and developed a passion for helping them. The driving force behind VOC has never been money.

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If you analyze our company makeup, all legal processes and documentation derive from real estate litigation and class action success in the timeshare realm. Each of our contracted attorneys also has extensive litigation experience within the timeshare industry. We believe this proves to consumers that we’re competent and reliable in our ability to legally terminate timeshare contracts. It’s important to us. We only care about creating advantages for fractional owners and we’re not interested in additional revenue streams that take away from our client’s experience. Hiring a company with this level of experience and standards is invaluable.

3. Be Prepared for the Aftermath of Your Decision to Cancel.

Many people don’t realize how overwhelming terminating a timeshare contract can be. But it’s not always because exit companies are aggressive and demanding. The backlash from the timeshare itself often bombards those looking to get rid of the purchase. Scare tactics are commonly used by the resort so timeshare owners will change their mind or second guess their judgement. The abolishment of a perpetual agreement that’s set to pay them tens of thousands of dollars over the next few years isn’t something they take lightly. 

If a timeshare owner isn’t prepared, they can easily be swayed back into the prison cell of their agreement. Sadly, many on the verge of timeshare freedom are sucked back in by another “can’t miss” offer that inevitably falls apart. Keeping clients focused on the end goal is a big responsibility for timeshare exit companies. The good ones are able to guide owners through the muddy waters.

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Once the resort knows one of their owners is working with a reputable termination company, they’ll likely do what they can to make the process difficult for you. Timeshare employees have even been known to make threats for the sole purpose of earning a commission to retain a disgruntled owner and keep them in compliance with paying mandated, increasing fees. Collection attempts and judgement claims can be a big distraction to owners. The ability to anticipate deceit and block malicious attempts is extremely beneficial to those looking to cancel. 

Aside from full disclosure on the front end, we focus on legally protecting our client’s rights while battling anticipated harassment from the get go. Not only do we communicate with those looking to further mislead them, we react to the backlash of the overpowering resort. Any company that says they can legally terminate timeshares should be able to do the same. The aftermath of the decision to cancel can be disheartening when owners are forced to face it alone. Communicating what they can expect and shielding them from the abuse is a pivotal characteristic of a quality relief company. Who wouldn’t want assistance here?

4. Proven Companies Have an Abundance of Resources.

A number of resources are required when it comes to successfully terminating timeshare agreements. It’s why so many exit companies fail. Competing with timeshare conglomerates is tough to do when you’re a small operation or start up business. Tools, in the form of technology, processes and strategic partnerships, play a big role in a company’s ability to legally terminate timeshare contracts. While it may be difficult for fractional owners to determine who actually has superior systems in place, blogs like these should help them ask the right questions.

Over the past half decade, we’ve spent a lot of time building an ironclad process that specifically services our clients in difficult timeshare situations. We only utilize proven methods and don’t offer “a mirage of hope” like other operations do. Consumers need to understand that you can’t just make the decision to cancel fractional ownership with anyone. An inexperienced company may have a cheaper price tag, but the end result is rarely favorable. While an attorney’s high price tag may lead you to believe the service is high-quality, that’s not always the case.

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Although a majority of 3rd party agencies do a great job of masking their deficiencies, there are ways to pinpoint deceit. Understanding how to identify scams while discovering competence can drastically enhance your overall experience. The last thing you probably want is added regret to your current remorse. 

If you’re ready to move on from the hard truth of your purchase, then consider finding a company with the above benefits. Full disclosure and access to an experienced company that cares about you provides you with everything you need to legally terminate a timeshare contract. If you’d like to visit with our staff or learn more about how we get out of timeshares, you can always schedule a free consultation or proceed with the qualification form below. In the end, we hope you’re able to enjoy vacationing the way you always envisioned. Ask us how we can assist with your future travel needs as well, our goal is to build a long term relationship with our clients.

How Consumers Are Persuaded to Buy Timeshares

How Consumers Are Persuaded to Buy Timeshares

When most people think about buying a timeshare, they think of convenient getaways in desirable locations with family and close friends. But that’s not always how the adventure plays out. Every year, tens of thousands of consumers buy timeshares without any knowledge of what they might actually be getting themselves into. Even those privy to timeshare travel end up in regrettable situations from time to time. Whether buyers can’t use points or availability is slim, many end up spending more money just to enjoy something. But this isn’t always their fault. 

Timeshare salesman do a great job of narrow-mindedly leading people to believe the purchase is more than it really is. Aside from selling a mirage, some intentionally avoid contract details to keep potential buyers from having second thoughts. If most people knew it would cost them an additional $1200 in fees per year (for life), they probably wouldn’t be too impressed. Less people would buy timeshares because it wouldn’t be seen as the deal it’s being made out to be. When salesmen focus on benefits instead of product specifics, buyers are essentially being encouraged to make an uninformed, impulse decision. 

Instead of experiencing more bang for their buck, many buyers receive less than they expected for more than they anticipated. This is where the financial commitment can become extremely problematic. Once buyers are locked into a perpetual contract, timeshare companies focus on creating a demand for an improved experience. They’ll say anything to keep buyers from realizing they can cancel the contract during the rescission period.

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They’re not necessarily interested in solving dissatisfaction, rather offering in-house solutions that consist of upgrades and add-ons. The entire process is based on sales tactics that leverage your lifetime agreement. You have to understand nothing you experience as a timeshare owner is by chance. Systems are in place to always keep you wanting or needing more. Even if you’re enjoying multiple timeshares already, one bad decision can be devastatingly costly.

This is why we want to encourage potential buyers to research the product before they even attend the timeshare presentation. Knowing what to expect and what questions to ask can save you an awful lot of grief. At the same time, investigating the timeshare company isn’t the only thing you can do to prepare. You have to anticipate being told things that simply aren’t true during the sales pitch. Taking the time to review the timeshare contract and mull over the terms before signing anything is essential. Especially if you’re already on vacation. Believe us, the sales rep isn’t going to abolish the offer because you want to think it through. Disregard the “available today only” sales tactics.

One of Our Clients is “Not Proud” of Their Decision.

Although the first 500 words of this article may be enlightening, we understand some readers will require substance. Claims can be dry in this industry as nearly everything is a sales pitch. While you might think we see unhappy timeshare owners as an opportunity, we don’t think of it that way. We talk to dozens of people that buy timeshares every day. We know what type of pain they go through. Whether you’ve never bought a bad timeshare or the salesman’s spiel made you a believer, we believe the story of an elderly couple will open your eyes to what can transpire if you take the purchase lightly.

Bill and Mickey have been married for more than 52 years. They have 2 sons and they managed the household with a blue collar mentality. Bill worked at GM for more than 35 years as a production manager and even spent time in Vietnam. His work ethic allowed him to “retire at age 55 with age 59 money.” But it didn’t steal his drive because he’s been working ever since. Micky spent a good part of her professional career in the medical field. Like most Americans, they worked hard to be able to live comfortably and travel routinely one day. 

While their kids were growing up, Bill and Micky started to explore the east coast every chance they got. After using Micky’s brother’s timeshare a few times down in Florida, the couple decided to purchase their own. For years, the couple took advantage of holidays and school breaks to travel with their sons. They never had any issues after buying the timeshare. But all of this changed in 2015 when they attended a promotional seminar for timeshare during a routine trip to Gatlinburg.

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Analyzing the Presentation and the Timeshare Purchase

Mickey recalls her husband entering the presentation extremely skeptical. “I remember Bill saying to the guy, ‘well, we’re not going to buy anything.’ Well, that was our famous last words,” she said. When asked about the pitch, Bill remembers it being very methodical. “It was structured. They had an agenda. You know, starting off, what do you pay for a motel? What do you pay for a hotel and all of that? How much did you invest in that vacation?” 

The rapid fire questions allowed Wyndham to pull a lot of information from the couple right away. Within a short period of time, the sales rep already had Bill thinking that it made sense financially. “With the initial investment, it seemed like we should be okay,” he said. But they still weren’t sure if it was something they needed right now. So the questions continued.

After going back and forth for hours, the sales rep started to explain their presidential points program. When we spoke to the couple, you could tell they still didn’t understand how they were going to use two million points. “What Invited me to take on the presidential point value was when they talked about how you could rent your properties,” said Mickey. She thought, “If I can get $2,000 a month rental fee then I can pay my mortgage amount.” But this isn’t anywhere near how things eventually played out.

Knowing how much money Bill and Mickey had to spend gave the sales rep an opportunity to continue throwing out empty promises until the couple finally gave in. They could have left at any point, but the couple decided to continue listening to the benefits while the details of the agreement were ignored. So the intrigue progressed.

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Bill told us the ability to cut their timeshare costs even more was very appealing to him and Mickey. “Another item they stressed was that you could take this deeded property and go to any loan institution and use that as collateral to get a loan, for less interest to get out of Wyndham’s high interest rate,” he said. Again, another common false narrative used by timeshare companies to close their prospects. Bill went on to say the sales rep insisted this were true by saying, “Oh yeah, we just had somebody in here last week that got a loan for 3% and they were paying 18%.”

Once the salesman found something that appealed to the couple, he ran with it. “It was always a dream of ours to go west because we’d never been west of the Mississippi.” said Bill. “We wanted to see the Grand Canyon and different sites out there.” This revelation was inevitably the final nail in the coffin.

Thinking back, they now realize the salesman really used this desire against them. “Our first buy with Wyndham was kind of geared around that offering, you know, we can put you in condos and do this and do that. So that’s how it started with Wyndham.”

What Can Happen When You Haphazardly Buy Timeshares 

Once they made the purchase, the rest was history. While they initially thought they could rent and use their points for little to nothing, they quickly found out it wasn’t that simple. “You’re already losing money right out the door, but they make you think that you can just turn around and rent them really quick,” says Mickey. 

Aside from being stuck with a surplus of points, they never considered the additional expenses that come with traveling routinely. Even when they wanted to go on vacation they couldn’t because the anticipated income from renting their points wasn’t there. Especially when they paid two companies to unsuccessfully help them rent the property. In their letter to us, they explained just how bad the points program turned out. “We have already invested $107,139.36 in down payments alone. We bought one million points, but we have approximately 600,000 left to use before 9/30/2019.” Who would have thought, right?

They ran into another costly brick wall when they found out their refinancing options weren’t true. “I looked around, nobody will give you a loan on that deeded property. They make it sound like it’s no problem for you to be able to refinance somewhere easily, but it’s not the case.” After taking out several loans and charging a credit card for some of the unexpected costs they endured shortly after the purchase, the couple finally realized they had to take out a reverse mortgage on the home to cover their loses.

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Getting Out of the Timeshare Was Their Only Option.

After contacting the CEO of Wyndham with no reply, the aging couple was determined to find a way out of the timeshare. “We contacted Wyndham’s Ovation program to see if we could cancel our loan and renegotiate for less points. Of course, they said we signed a binding contract,” said Mickey. Unfortunately, the clients that have come to us came to the conclusion that the timeshare resorts don’t care about your financial struggle. 

She told us, “If we hadn’t have gone to Global, we wouldn’t have known of VOC and we would still be struggling right now. So it was kind of a blessing. In a way the lord opened up a door and said, here you can save some face,” she said. But canceling the timeshare contract didn’t necessarily eliminate the regret and the exceeding amount of debt they now face

Although Bill retired relatively young, he is now working as a garbage man at the age of 72 – just to survive and keep their home. The American dream they were once on track to attain is now lost in the shuffle. Bill is deeply distraught by this. “Something that really bothered me was trying to explain this to our children, our two boys, what we had gotten ourselves into,” he said. “This was something that we are not proud of and even now they don’t know what we’ve gotten ourselves into.” The amount of grief the experience caused them is indescribable.

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Take Your Time When Purchasing Timeshare Agreements.

For those of you looking to buy timeshares now or in the near future, the couple hopes their story has opened your eyes. They don’t want you to make the same mistakes they did. Mickey now realizes they’re not alone. “As we traveled, we talked to other Wyndham owners. What we found is the first thing you buy, you realize, well this really doesn’t get me anywhere because it’s not enough points. Then you go buy more points so you can do more traveling or go where you want to travel. They [Wynham] say well if you add just a little bit and go up to the next package level then you can do this much more. And before you know it you’re at over your head,” she said. It sounds like people are beginning to catch on.

If Bill and Mickey would have taken a step back to analyze their points program, the rental market and their refinancing options, they probably wouldn’t have made the purchase. But they did and our hearts go out to them because of it. At the same time, we hope consumers learn through their experience.

Knowing When to Exit Timeshare Agreements is Key.

While people can help themselves by preparing before they buy timeshares, knowing when to cancel fractional ownership is even more advantageous. This is something Bill and Mickey can attest to. When seeking timeshare relief, they refused to take “No” for an answer because they didn’t want to pass down the burden to loved ones. 

No one should have to worry about paying over $200,000 in timeshare-related-debt during their golden years. Shame on the timeshare sales representatives and management for taking advantage of this aging couple. The silver lining to it all is that Bill and Mickey understand the full picture now and have made an educated decision on how to move forward and move on. They couldn’t be more happy with the route they took.

If you’re interested in learning more about our proven attorney based process, we’d love to schedule a free consultation with you. Otherwise, you can see if you qualify by filling out an eligibility form below.

VOC’s Checklist for Avoiding Timeshare Exit Fraud

VOC’s Checklist for Avoiding Timeshare Exit Fraud

At VOC, our timeshare cancellation guarantees are actually backed by 100% success rates. We don’t need to pay for client reviews or public endorsements to establish our credibility. Since 2014, we’ve taken pride in offering a quality service that people can trust and rely on. If you were to reach out to any of our clients on social media, they’d be more than happy to expand on their experience. We’re not here for a piece of the timeshare pie, we genuinely want to help you vacation the way you deserve. With that being said, here are some tips for avoiding timeshare exit fraud.

  1. Check with the Secretary of State or Corporate Commission for the state the exit company is claiming to be located in order to validate their length in business and good standing. If the sales rep states they’ve been in business for 10+ years, then their state filing should mirror this.
  2. Ask as many questions as you can about the company and the city they claim to do business in. You’ll easily be able to detect timeshare exit fraud by catching salesmen in a lie.
  3. Analyze the consistency of reviews. If the exit company says they’ve been in business for 5 years but all reviews are within the last 90 days, they’re more than likely fake.
  4. Look for clusters of reviews. In other words, if a majority of their reviews are within a few weeks of each other or there are lapses, their reviews are more than likely paid for.
  5. Reach out to people on social media platforms that have left positive reviews and ask about their experience. Our clients would be more than happy to endorse us!
  6. Determine if all of their reviews are only 1 and 5 stars. It’s highly likely that the 1 star reviews are real and the 5 stars are paid for to bring up their overall star ratings.
  7. Look for power words like “escrow” in their marketing. Scam artists use certain lingo to make the service appear trustworthy and safe. Don’t be fooled, they mean nothing.
  8. Research company stakeholders and employees (or “agents”) on social media. Linkedin is a good place to assess their work history. Manufactured Home Salesman or College Admissions Representative to CEO of XYZ Timeshare Exit should be a red flag.
  9. Look on Glassdoor for previous employee reviews.
  10. Dig for previous lawsuits filed on the company or any of its affiliates. Past employees could have cases filed against them and co-conspirators normally have a track record.
  11. Review the company’s guarantees. Make sure the guarantee of service is actually in writing. Moreover, promises regarding your credit can’t be made without fully executed release or settlement documentation from your timeshare (prior to you falling behind on any payments or dues). If they state anything to the contrary, they’re falsifying information.

Preventing Vacation Ownership Exit Fraud with Integrity.

Although timeshare exit fraud continues to grow, there’re always a way to battle misconduct. We believe the best way is to educate fractional owners on the reality of the industry. At VOC, we take the time to ensure all paperwork is validated and at your disposal. Transparency and available documentation has allowed us to build a trustworthy reputation over the years. In fact, we’ve already pursued a majority of major travel corporations and won. Before advising you to cease payments to the resort, we confirm the timeshare has acknowledged our terms. We believe we’ve gone great lengths to show timeshare owners we’re sincere about helping them.

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When it comes to canceling timeshare agreements, we’re solely focused on protecting you as the consumer. In order to uphold our reputation, we have to keep your best interests at the forefront at all times. This typically means providing thorough communication and actually following through with our promises. To learn more about our exit company, you can either schedule a Free consultation or proceed with our qualification form below. Otherwise, use this checklist to help you discern the right choice and avoid timeshare exit fraud.

The Reality of Timeshare Maintenance Fees

The Reality of Timeshare Maintenance Fees

In order to make an educated decision on purchasing a timeshare, understanding the fees associated with timeshare ownership is a must. The problem is, hundreds of thousands of consumers don’t. Like many great sales organizations in the travel industry, timeshare presentations intentionally leave out the details regarding fees and accessibility while distracting attendees with “what ifs” and “free” rewards. They know exactly how to tap into desires by using misleading benefits that persuade listeners into making long term agreements. Their goal is to get you excited about vacationing with them, not necessarily what can hinder your enjoyment. This leaves many feeling like they’ve been taken advantage of when their experience doesn’t match the presentation. Getting billed annually for timeshare maintenance fees and assessment costs (on top of their monthly expense) normally adds insult to injury.

But, before we dive into some of the bothersome details, let’s talk a little bit about what maintenance fees actually entail. Every property management company occurs management and maintenance costs that need to be paid for. If you look at the fine print, every timeshare contract includes a section detailing timeshare maintenance fees and assessment costs. Although this might bother some timeshare owners that assume this is accounted for in their payment plan, they don’t have to look far for an initial roadmap. Similar to residential mortgages, homeowners have additional expenses that they’re responsible for.

What Are Timeshare Maintenance Fees Similar to?

The most relevant example of timeshare maintenance fees would be the HOA (Homeowners Association). If someone is considering buying a home in an HOA neighborhood, they’re required to pay the annual fee. At the same time, most home buyers understand that this type of cost isn’t included in the mortgage. Moreover, they tend to value an added expense that preserves the quality of the entire neighborhood they’re paying for. In other words, HOA fees are accepted and approved by the residents that choose to live there.

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What Does an HOA Entail?

Although the city may have some say in regulations, the subdivision is normally maintained according to the requirements of the community’s development team. The biggest contrasting factor is the simple fact that HOA residents are able to attend routine meetings and even play a role in what transpires with their funds. When it comes to assessing HOA costs, they normally derive from management salaries, community swimming pools, parks, landscape and other features. Payments are placed in an escrow account and used for routine maintenance, when repairs come up and during strategic developments for the residential community.

The Difference Between the Two

Timeshare companies validate maintenance fees by making similar claims. The thing is, they get to decide where money is spent and how much you pay them. Aside from the fee being quite larger than an HOA, they also hold the power (or right) to increase the maintenance costs at any time. When it comes to fee increases, there isn’t really much clarity behind why they’re charging you more and where it’s going to be spent.

Timeshare companies don’t need your input in order to deem something repairable – they just do it. They make it a point to remind you that you chose to purchase a share of their resort and it’s your responsibility to maintain their premises, that you signed up to enjoy. The biggest difference between HOA costs and timeshare maintenance fees is transparency. It’s hard to really know where your money is going.

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Are Timeshare Maintenance Fees Being Used?

What can be troublesome for most timeshare owners is the fact that some resorts aren’t properly staffed and the upkeep is unacceptable. Even if you feel like your experience is being hindered due to poor maintenance, they’ll point you to the contract. This causes many owners to complain about timeshare maintenance fees and demand that something be done. They feel like the money they’re spending isn’t matching their expectations.

Do you think resorts are interested in your opinion on financial planning when they’re cashing in? Do you think they’re going to do anything about your dissatisfaction when they know it’s nearly impossible for you to get out of a timeshare contract? It’s not their first rodeo. Timeshare owners have been caught off guard by maintenance fees for years. Unlike an HOA, the timeshare company isn’t held to a certain standard and has no obligation to provide anything outside of the bare minimum. Be careful when you complain because the resolution could end up including a hike in your fees.

The Revenue From Timeshare Maintenance Fees

When analyzing timeshare maintenance fees, it’s easy to understand how they can be used to build a new pool or repair one. It’s easy to understand that the landscape needs to be maintained and employees need to feed their families. It’s understandable that an emergency plumber is needed when the entire building is backed up or the hot water isn’t working. It’s even more understandable when renovations are required to improve guest safety. New bedding, upholstery, appliances, furniture, cleaning supplies, kitchenware and the little mints at the front desk cost money. We get that. But, does the amount charged align with the amount needed?

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Timeshare owners should be less worried about what their fees go towards and more concerned with how much of their money is actually being used. Although timeshare maintenance fees have increased since Statistica completed their report, the average fee per interval for a U.S. vacation timeshare (in a beach resort) was $860. Looking back to 2012, the American Resort Development Association (ARDA) reported that the average cost for maintenance was $660.

How Much Do Timeshares Make on Maintenance Fees?

In order to create some simple math, let’s aim low and assume each resort charges every timeshare owner $500 per year for maintenance. According to the ARDA, the average timeshare consists of 131 units. This gives the timeshare 6,681 weeks to sell, while 1 week per year is dedicated to maintenance of the unit. If they’re able to fill 50% of these weeks with a timeshare owner (3,340), they could potentially cash in on $1.7 million annually. How much do you think it costs to manage and maintain the resort? One can’t help but wonder how much is being pocketed by the resort.

Instead of getting upset that $350 was added to your yearly maintenance fees for a pool renovation without your consent, realize the timeshare just deposited upwards of $1,192,100! I hope the pool now has a diving board and an option to swim with dolphins. Many timeshare owners are currently experiencing annual fee increases due to acquisitions. In some cases, maintenance fees are tripling even though nothing is being done to the resort. They’re simply covering the acquisition costs so they can get out of the red faster. Once you sign the dotted line, there isn’t much you can do to put a halt to the greed behind the timeshare industry.

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Understanding the revenue focus of timeshare companies is normally enough for unhappy timeshare owners with unwanted properties to get rid of the contract altogether. Just remember, if you can’t sell the timeshare, you’re still going to be on the hook for monthly payments. Once you’ve made the decision to get out, make sure you’re allocating a reliable option.

The Long Term Cost of Owning a Timeshare

As aforementioned, most people buy into the whole timeshare ownership mantra without really considering the details. Timeshare companies know how to persuade people into believing that $250/month is ideal – Especially when vacations for a family of 4 have an average cost of $4,580 ($382 monthly cost per year).

The problem is, the $22,000 purchase price quickly turns into $40,000 after 10 years with 15-19% interest (most rates are higher than 17%). Not to mention the annual timeshare maintenance fees! The limited-time-offer that once seemed promising can eventually turn into lifelong regret and a lot of debt. These situations cause many people to make irrational decisions. When timeshare owners become desperate to find a worthwhile solution, they’re often bombarded with pressure sales pointed towards upgrade options. This is the last thing they need to do. 

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Owning a timeshare can be devastating when you aren’t aware of what you’re getting yourself into. Even when you pay off the contract, you’re still on the hook for timeshare maintenance fees for life. Many people wonder what happens if they simply stop paying for the fees. Unless you’re prepared to battle additional fees and a foreclosure-type-situation, we wouldn’t recommend it. What’s worse is that many timeshare owners seek relief only to be scammed. This only adds salt to the open wound that has yet to heal.

It’s hard to overcome the scars or financial ruin of timeshare ownership – but it can be done. If you’re struggling to keep up with payments or you’re tired of being held hostage by your contract, we’d love to help. We understand how resorts and predatory agencies take advantage of vulnerability and we take pride in providing a permanent solution that makes sense. Every single one of our clients have successfully gotten rid of their timeshare. Stop wondering if someone can help you eliminate your maintenance fees. Our ability to cancel timeshare contracts is unmatched in the industry and we stand by our promise.

Check Your Eligibility

Schedule a FREE consultation to discuss your timeshare maintenance fees or get started by filling out one of our qualification forms below.

Why Would You Want to Legally Cancel Your Timeshare Contract?

Why Would You Want to Legally Cancel Your Timeshare Contract?

Vacation Ownership Frustrations

There are plenty of elements of timeshare ownership that can leave you feeling overwhelmed and disappointed at the same time. Thousands of people aren’t sure where to begin when it comes to explaining their experience. From booking frustrations to being taken advantage of, they’ve seen it all. But, is it enough for them to see value in legally cancelling their timeshare contracts?

What most timeshare owners can relate to..

After speaking with thousands of timeshare owners, the most common disappointment seems to always surround regret. They can’t believe that after all this time they actually thought things were going to get better. That they would eventually be able to use their timeshare how they imagined. Plenty of travelers anticipate having immaculate vacation destinations at their fingertips that they can “share” with close friends and loved ones when they initially purchase fractional ownership. But sometimes, it just never transpires. So, why wouldn’t you want to legally cancel your timeshare contract?

Over the last decade, more and more timeshare owners have realized their vision of vacationing is no longer feasible. Unless they’re able to escape the agreement they signed, their ability to travel is hindered. Many quickly realize they’re never going to get anywhere with the resort. There comes a certain point in time that they simply want to speak with someone that cares. They want to find a solution with someone that can genuinely help them eliminate the mistake they signed off on. But, the manipulation and sales tactics of the timeshare industry has them worried about where to turn – and rightfully so.

Why You’re Considering a Legal Timeshare Cancellation.

When you’re getting little to no return on an investment, it can be quite frustrating. The thing is, most timeshare owners don’t just want to get out of timeshare contracts – they have to. Some simply cannot afford the ever-increasing fees. The small timeshare purchase that sounded so amazing in the beginning has now turned into a carousel of forceful upgrades and broken promises. If you’re in this situation, you may want to legally cancel your timeshare contract, but another payment can be daunting. The thing is, the cost of continued ownership can take a far bigger tole on your finances.

Beware of Timeshare Resale Scams

What Might Happen if You Don’t Cancel

Contractual obligation forces many timeshare owners to make the most of their situation. So, after being led to believe you had to upgrade packages in order to make the property worthwhile, the heftier payments become disheartening. This is even less than ideal if the initial investment was too burdensome in itself. Unfortunately, timeshare companies could care less about the impact the timeshare has on your finances. They’ll continue to do their best to distract you with shiny objects as long as you continue making payments. Even when the mortgage is paid off, your hard earned money is still funneling towards an investment with no return. Small increases in maintenance fees or unexpected assessment costs are an added frustration that seem to only make matters worse.

The Resort’s ability to close you and cause you feel trapped allows them to profit immensely. What’s sad is your payments are covering the costs of their sales presentations and “giveaway” events. You’re really left with no choice but to take action. Even though you might really want to legally cancel your timeshare contract, selling or renting might seem like the better option. Why wouldn’t you want to try to recoup some of the money you’ve lost? The thing is, options that seem like obvious solutions can actually set you back even further.

“Obvious” Solutions May Add to the Problem.

Mike Cantrell, the co-founder of Vacation Ownership Consultants, has been studying timeshare tactics for a good part of the last decade. He understands the nature of the business and what it can do to people financially. He believes “the head of the serpent really presents itself when the owner tries to sell or donate the unwanted property and they realize they cannot.” Timeshare owners may believe that selling or renting their property is a no-brainer, but it can become a problem when they’re unable to find availability.

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Why Selling Your Timeshare is Difficult.

Many timeshare owners don’t realize that listing and selling a timeshare is very difficult. They assume it’ll work out in their favor. Even after they make the decision to list their timeshare, they have to deal with the reality that they’ll be lucky to recoup 50% of their initial investment. (Most are around 20-30%!) Keep in mind, these numbers only speak for timeshare owners that were actually able to get rid of their timeshare. There is no guarantee that renting and selling platforms will work. If you take the time to do your research, you’ll find that there isn’t much of a reseller market after all. Resellers will gladly take your listing fees without mentioning closing probability is extremely low.

The reoccurring fees that timeshare owners experience is normally enough to persuade them that any return on investment is a win at this point. But, the timeshare industry is a well-oiled machine full of misleading tactics and strategies. Inevitably, most timeshare owners land right back where they started. Doesn’t this alone make you want to legally cancel your timeshare contract?

Mike goes on to explain how “many timeshare owners pay thousands of dollars to ‘listing agencies’ or realtors, only resulting in more lost money and further disappointment.” Once again, timeshare owners place their trust in another sales focused process that leaves them feeling like they’re being held hostage. At the end of the day, most of them watch 5 more months (or even years) go by only to be charged more fees with less vacation time.

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One of our clients went as far as describing selling as: “throwing good money after bad investments.” If there’s a high probability this happens to you, why wouldn’t you want to at least consider legally canceling your timeshare contract? You might think your situation is different or that it can’t happen to you – but, thousands are burned during this phase of timeshare ownership. The obvious solution might seem like the answer to all your problems, but the risk of digging a deeper hole should weigh on your decision here. Do yourself a favor and dig into the facts surrounding the services you’re considering. If you’re sold on taking this route, try to avoid impulse decisions and cheap options if you really want to get rid of your timeshare contract.

Don’t Believe Everything You Hear

Aside from resale scams, there are plenty of ways resorts, attorneys, realtors and other agencies try to milk your initial timeshare purchase. Even if you avoid one scam, there are plenty of others lurking in the background. The knowledge at our company regarding ownership is unmatched in the industry. “The federal government has shut down hundreds of these predatory agencies looking to scam thousands from desperate timeshare owners seeking a solution to their liability,” says Mike. This is good for companies like us, that value helping you legally cancel your timeshare the right way – but it shows how severe the problem really is.

If you’re looking for a company to assist in timeshare relief, then start by reviewing their reputation. Tons of companies change their branding and business name once timeshare owners catch onto their lack of competency. If they’ve been in business for 4-5 years then they’re probably doing something right. Read between the lines of presentations and do your best to research the companies offering you solutions. If something isn’t adding up, don’t believe the hype. If you feel pressured to cancel your timeshare contract, then just walk away.

Legally Cancelling a Timeshare Starts with Quality and Integrity.

Although the reality of timeshare ownership may seem overwhelming, we want you to know change takes time. “Over the course of the last few years, many lawsuits have been filed against these massive conglomerates for deceptive practices and fraud. Certain attorneys have managed to prove their cases against the billion dollar organizations and have pioneered ways for owners to eliminate the unwanted property without requiring them to sell or donate the property.”

In other words, there is light at the end of the tunnel – even if the future of timesharing looks bleak. Eliminating the unfortunate scenarios many timeshare owners experience is now becoming a priority, which is a really good thing. Hopefully the action taken by government and consumer protection programs discourages similar tactics moving forward.

We understand that many timeshare owners view relief programs as the enemy – and rightfully so. Resorts don’t necessarily paint us in the best light either. But, we want you to know that changing this perception is a priority at VOC. Over the years, we’ve stayed true to our ethical approach because helping you legally cancel your timeshare contract requires a high level of integrity and customer service.

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We don’t want you to be nervous about next steps or worried things won’t work out in your favor. We want you to be comfortable with and confident in every step of our cancellation process. Since 2014, we’ve taken the necessary steps to qualify each of our clients before moving forward with action plans. In the end, this has allowed us to exceed expectations and satisfy our guarantees with 100% success rates. Taking the time to thoroughly research the companies you do business with will allow you to experience a fruitful resolution in the near future. If a suggestion seems too good to be true, then it probably is. Don’t overthink the process and always lean towards the quality, reputable solution.

How We Legally Cancel Your Timeshare Contract

Getting out of a timeshare contract requires a lot of diligence and organization. That’s why we encourage you to exhaust all options before attempting to legally cancel your timeshare contract. Whether you use our services or not, we want to ensure you don’t put anymore capital into a wasted investment. If you find yourself continuously running into problems, it’s probably time to team up with an experienced consultant.

At VOC, we actually care more about your end result than your money. We know that every satisfied client (whether we consult them or cancel their contract) adds to the reputation we pride ourselves in. Mike Cantrell is passionate about creating this type of culture for his employees and clients. He knows that he has to invest in the best people in order to provide the best service. While unethical companies have been manipulating the system, we’ve been steadily improving our ability to relieve timeshare owners.

“VOC is proud to have the world’s most successful timeshare litigator on staff to represent our clientele,” says Mike. He and Jeremy Russo’s commitment to building a quality team with ethical standards has allowed them to scale and grow their company. “By using a proprietary law that protects consumers from abusive timeshare contracts, we’ve been able to help thousands of owners forever eliminate this burden.” Mike understands that there’s fulfillment in helping people get rid of something that’s causing them grief.

We’d love to schedule a free consultation with you just to see where we can help. In the meantime, feel free to learn more about our legal cancellation process by reading how it works or listening to some of our client’s stories.

Check Your Eligibility

View our eligibility form below to inquire about our qualifying for our timeshare cancellation program. This is the first step of learning how to legally cancel your timeshare contract.

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