Online Timeshare Advice by Keyboard Warriors Isn’t Usually Valid

Online Timeshare Advice by Keyboard Warriors Isn’t Usually Valid

When you think about it, credible information online can be difficult to come by. In a world full of people that are vying for the consumer’s attention, it’s not surprising that most information is nothing more than an opinion. Although finding dependable resources is becoming more popular amongst the general population, most people still aren’t sure what is actually believable. This is especially true when it comes to reasonable timeshare advice. Since most communication within this industry is rather aggressive, consumers are essentially forced to trust what seems to be the most ideal.

The problem is, most advice in the timeshare realm is questionable at best. While you might assume we’re writing this to promote the agenda of our cancellation services, it couldn’t be further from the truth. At the end of the day, we want to help potential buyers and current owners make favorable choices regarding timeshares. Knowing what you’re getting yourself into and who might mislead you along the way helps you avoid the inevitable disaster that follows an uninformed purchase of this magnitude. Consumers deserve to know the truth and we’re eager to share the efforts we’ve invested in to prove our communication is sincere.

Keyboard Warriors Can Be Very Persuasive.

Assessing the types of online messaging that timeshare owners come across while browsing the internet can’t be done in one article. So we decided to focus on what we believe to be the loudest voice in the digital world, the keyboard warriors. Whether they’re logged into social media accounts, chatrooms, message boards or website comment sections – these people are extremely motivated to share their opinions on a number of topics. It always seems like they have excessive time to burn and rarely waiver from their stance no matter how much factual information is presented to them.

Considering timeshare advice from those that seem to be credible is flat out dangerous. If you’re uninformed and looking for guidance, keyboard warriors can be awfully persuasive. Because they believe in something (or someone) so strongly, they feel like they have to influence people to adopt their perspective. They also think they have the right to verbally destroy (or type to death) anyone in opposition. Challengers often walk away from these types of digital arguments due to a person’s ignorance or lack of open-mindedness during the conversation.

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Since a majority of remorseful buyers want to believe they can get out of expensive timeshare purchases for free, they tend to value the opinion of those who confidently spew timeshare advice. Especially when the resort hasn’t been helpful and they’re considering paying for exit services to avoid further penalties. Anything that encourages owners to remain optimistic, even if it’s inaccurate, clouds their judgment and causes them to avoid using logic.

What Kind of Timeshare Advice Can You Expect?

When seeking timeshare relief, owners normally have no idea where to begin. Most file complaints or join online conversations to share their story with users who’ve experienced similar misconduct. When complaints aren’t pursued to their satisfaction, they have no choice but to find someone who can advise them on what to do with their timeshare. Since many aren’t to the point of hiring a lawyer or cancellation firm, they ideally would like to find a way to work things out. The last thing they want to do is sign up for a scam or incur more penalties.

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Inaccurate Input Regarding Timeshare Relief.

When the answers they receive tell them they’ve been lied to further, it’s believable. For the most part, disgruntled buyers have been deceived throughout the entire timeshare experience. Responses that arrogantly inform them that, “The resort will just take back the mortgage” or “You don’t need to pay to get rid of your timeshare,” can be misleading to say the least. 

Those on the verge of legally terminating their agreement with a legitimate company can be influenced to change their mind when they’re told, “All exit companies are scams” or “You shouldn’t hire them if they charge upfront fees.” Even owners that have wasted money trying to sell their interval can be encouraged to keep trying by a keyboard warrior lacking substance. In reality, there is no resale market for timeshares. There’s no way around it.

Believing that all resorts have a “take back program” is also untrue. The fact of the matter is, most do not. Even when one does exist, it’s very difficult for owners to qualify. Aside from being forced to pay off the entirety of the mortgage, owners are usually required to cover the anticipated cost of maintenance and assessment fees for the next couple of years. Something usually goes wrong and they remain stuck in perpetuity with additional expenses that range in the thousands. 

None of this timeshare advice is credible. While there are ways to work things out with the resort, you will most likely be funneled through a continued sales cycle and encouraged to purchase more to resolve your issue. Even if you’re able to process an equity trade in or interval transfer, it’s highly unlikely that it’ll resolve your underlying complaints. Often times, buyers upgrade into more problems or find themselves stuck in multiple agreements. Although a good portion of exit solutions are scams, not all are out to steal your money. At the end of the day, researching options through credible resources yourself is the best solution.

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Refusing to Pay is Bad Timeshare Advice.

Although bias relief tips can prolong the process of actually exiting a timeshare contract, there are more serious ramifications that can result from listening to someone who has no business giving timeshare advice. If you’ve been told you can, “Just stop paying and walk away,” or that, “You can just foreclose on your own and nothing will happen,” guess again. In reality, the timeshare can come back and pursue you for a deficiency whenever they choose to. While the idea of telling the resort to kick rocks may sound good, not many decisions are worse.

An outstanding mortgage balance, interest, late surcharges, legal fees, court filing costs or past due maintenance and assessment fees will add up over time. The resort may not notify you right away, but they know what they’re doing. Just when you think you’re in the clear, they strike. If a judgement is filed, then you’ll have no control over how that money is taken. This gives the timeshare the right to forcefully collect from your bank account, garnish your wages or even enforce liens on personal property to settle dues. 

Are you okay with rolling the dice by calling the timeshare’s bluff? Is hoping for the best an ideal strategy when the resort is pursuing you for contractual default remedies? Even though some unhappy buyers ignore potential consequences, you should most definitely take the timeshare’s threats seriously. They have all the ammunition necessary to pursue contractual fees. Walking away due to displeasure isn’t going to win the battle that will transpire. And your choice to base this decision on a keyboard warrior’s comments is even more erratic.

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How to Assess Timeshare Advice by Keyboard Warriors:

If you want to make smart timeshare decisions and avoid irrationality, then you have to inspect the sources that influence you. In today’s digital-driven society, anyone and everyone can voice their opinion online as a keyboard warrior. Who you’re paying attention to can not only alter your perception of reality, but create quite a bit of grief. In order to help you with these types of investigations, we’ve come up with three questions you need to ask yourself before acting on the information you read from bold voices online.

  1. Determine where online users are getting their “information” from. The easiest way is to ask them detailed questions about their statements. Without challenging them, ask how they “know” or what type of evidence they have to sustain their claim. In most cases, another uninformed party told them this or they’ve believed in the resort’s  misleading promises themselves. Some people simply refuse to admit their purchase was a mistake and expect it to work out. The more people they can influence to join in on their ignorance, the better they feel about it. Others simply read one biased article and now strangely consider themselves an expert on the topic.
  2. Do they have unique professional experience, training or resources that make them suitable to offer advice? If you’re unable to get anywhere with the question method then all you need to do is research the person. If the online profile doesn’t even have accurate credentials (name, title, contact info), then it’s pretty obvious they’re online surfers without much cause. A majority of people spewing out timeshare advice only claim to be experts. Without confirmation, consider their opinion nothing more than that.
  3. Are you able to validate their information from credible/documented sources or is it more bogus information? This is much different than the first suggestion. While many keyboard warriors are unable to substantiate their stance, some are able to supply you with sourced information. But this doesn’t always mean what they’re referring is accurate. Inspecting their provided resources is key to any validation of truth. When you take the time to properly assess the entirety of your argument, you’ll be able to gain clarity on what you can actually pursue as a fractional owner.

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Most Online Input About Timeshares is Bogus.

Just because one person says that they walked away from their timeshare without any help or any penalty does not mean they are off the hook. On multiple occasions, we’ve received inquiries for help by owners dealing with 5-10 years of accrued fees. Like aforementioned, they don’t hear anything from the resort for years. Then out of the blue, they receive documentation that demands a lump sum within a certain amount of time, threatening legal action.

Uninformed people voice their opinions all the time online. We even ran into a situation on Facebook where a user was claiming to know the cost of our services. When another timeshare owner inquired about our pricing on one of our posts, our detailed answer was challenged by his errant remark. “Only $5000 up front,” he said. After looking through past correspondence with him, we confirmed we never even supplied him with a quote or had any correspondence with him to discuss our services. 

For whatever reason, he felt the need to provide this form of timeshare advice without any rhyme or reason. While we’ve yet to cross paths again, he more than likely received some industry quotes and felt his educated guess was valid. Maybe he didn’t like the idea of paying to cancel a timeshare and wanted to encourage others to be fearful of the expense. Either way, his efforts weren’t necessary nor valuable. While he didn’t deter the unhappy buyer from proceeding, these types of comments play a huge role in the decisions timeshare owners make.

Find a Real Expert for Timeshare Advice.

If you’re interested in “no strings attached” timeshare advice, any of our consultants will be more than happy to address your concerns and aid you in relief. Sometimes, our attorney based service isn’t the best option. Our integrity is important to us and we’d like for you to be able to trust our insight and the guidance we provide. In the end, there’s no better feeling than helping previous and current timeshare owners enjoy their vacations.

Why Companies That Exit Timeshare Contracts Are Being Discredited.

Why Companies That Exit Timeshare Contracts Are Being Discredited.

Just when you think the demand for timeshare travel is beginning to dwindle, the industry bounces back and profits in a big way. For nearly 60 years, developers have been able to overcome the obstacles of their business model and continue competing with other travel options that threaten their existence. They don’t want buyers to know they can legally exit timeshare contracts if they wanted to. For the most part, their tactics to overcome have been at the buyer’s expense.

Those looking to enjoy a piece of paradise every year are usually set back by the reality of their purchase. After spending more money in an attempt to improve the experience, many owners feel as though they have no choice but to seek outside help. No matter how hard they try, buyers struggle to escape the clutches of their agreement – and the resort could care less.

Timeshare Companies Are Predicated on Profits.

Instead of finding a way to subdue their customer’s grief, hospitality giants proceed by submerging them in expenses. Timeshare companies believe this is fair. They believe a lack of disclosure is the consumer’s mistake. In most cases, they want them to feel this way. As if letting down everyone else that planned to use the condo wasn’t enough weight on their shoulders. The letdown is real and most buyers are willing to do what it takes to make the purchase worthwhile. But after a while, hope is lost.

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While timeshare companies go above and beyond to place the blame on external forces, buyers know where the mistake began. They end up racking up a lot of debt just trying to relieve themselves of the burden. Predatory relief scams simply make matters worse, they’re not necessarily the root of the problem. The industry is flooded with scams but it has always been predicated on deceit with the intent to make an awful lot of money.

This is why vacation owners exit timeshare agreements. They’re not unhappy because they were scammed when trying to get out of the agreement. They’re disappointed the perpetual contract remains. Sadly, timeshare companies are doing everything they can to control the narrative and persuade their owners that the purchase contract isn’t the problem. Anything to take the focus off the real reason why their buyers are dissatisfied.

Companies like ours, that are actually helping fractional owners escape the ongoing financial burden, are a threat to the existence of timeshare travel. Because of this, timeshare companies now feel the need to slander exit services in general. Apparently, this is the new strategy for sustaining their business model. Keep in mind, this approach still doesn’t take into consideration their high paying customers.

Hospitality Giants Know What They’re Doing.

Over the years, the leaders of major hospitality conglomerates have provided insight on their growth tactics – and rarely do they ever pertain to buyer satisfaction. During an interview with CNBC in 2017, one CEO went on the record saying, “You need to have new people as owners, allow them to experience timeshare, and then they’ll probably buy more.”

In other words, the despair of a fractional owner spells an up-sell opportunity for the resort. Think about it. If you own a timeshare, you’ve probably experienced letdowns such as availability issues, unexpected fees or other failed promises. When you call customer service for help, an upgrade is more than likely presented to solve your problem. Contractual obligations don’t really give you much choice but to upgrade in order to enjoy.

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Ironically, timeshare companies claim that additional spending is fueled by satisfaction. “More than 50 percent of people end up buying more timeshare,” said the same CEO. But people aren’t exactly calling in because they love the purchase and want to “buy more.” The implication that buyers are satisfied is extremely deceptive. It tells you all you need to know about the tactics behind timeshare travel. It also explains why the CEO went on to say, “We need to get that new flow.”

Even when owners aren’t trying to resolve dissatisfaction, they’re often pressured into upgrading during mandatory owner’s update meetings. Truth be told, timeshare companies are designed to trap consumers in perpetuity so the resort can continue billing for legal obligations. The more intervals they sell, the more money they make. “We moved more to just the upgrade model, now we’re swinging back towards the new owners.”

Resorts Are Trying to Control the Narrative. 

Because of the legitimate options today’s buyers have to exit timeshare contracts, developers and their CEO’s know the window to legitimize fractional ownership is closing. Nearly all timeshare revenue is allocated for sales and marketing instead of resort maintenance or amenities. They’ve been playing this “oversell and under-deliver” game for decades now. Aggressive sales tactics have been the prerequisite for high profits and overcoming setbacks. 

At the same time, they know if they’re unable to sign up more owners, the demise of the resort is inevitable. Even if they force current owners to carry the load, it’s not sustainable. The best way for them to hold income hostage is to discredit companies that actually know how to exit timeshare contracts.

Since the current narrative of the timeshare industry surrounds dissatisfaction, resorts are desperate to take the attention off of themselves. Especially when people are scammed because the resort failed to satisfy them. This is why timeshare companies are now trying to discourage owners from communicating with any type of third party timeshare relief program. Scam or not, they’d rather control the narrative.

Leading the public to believe they have their own competent solutions in place allows them to blame buyers that turn their back on the resort. Besides, they can’t afford to keep losing their customers. Many consumers are starting to believe this narrative. Sadly, many blame themselves. Some simply don’t know what to believe anymore. This is why they need to be educated on how to decipher facts from misinformation.

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Exposing the Narrative Against Timeshare Exit Companies.

Timeshare companies know how difficult it is to close potential buyers. Their aggressive sales tactics have been well-documented over the years. The internet now provides consumers with in-depth stories about buyer’s remorse and a plethora of complaints regarding scams. People in general have become more aware of sales-heavy approaches. Because of this, developers know they have to double down on acquisition while maximizing the profits from their current owners.

Another quote from the same prominent CEO speaks volumes on how timeshares go about selling their intervals. “The [timeshare] purchase price is not what it would be to go buy a cup of Starbucks, so you’re talking about a $20,000 purchase price. You need to get people really interested and engaged to take that step.” In other words, this is a lot of money, so we have to do a really good job selling value initially.

The problem is, they’re not focusing on the experience. All of the efforts and capital is funneled towards misinformation, distractions and omitted information. The entire system is a sale and reasonable solutions don’t really exist. In the end, they simply want buyers to stop trying to get out of the timeshare and make the most of what they signed up for by upgrading. While some people find satisfaction this way, it’s not ideal for everyone. Especially when they were expecting something at a specific price tag.

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Bad Exit Companies Mirror Timeshare Sales.

Reputable companies that exit timeshare contracts are nothing but a threat to the industry as a whole. While it’s not our goal to end the travel option altogether, we do believe consumers deserve to hear the truth. Even though a multitude of scams do exist, not all companies that exit timeshare contracts are cons. It may seem like the timeshare company is looking out for your best interest, but they really just don’t want to see you go.

The most interesting thing about their attempt to discredit timeshare exit solutions is the simple fact they’re warning owners about the same tactics they use. Fraudulent operations tend to follow the same roadmap that the initial sales presentation. This is because most exit companies are founded by someone who used to work in timeshare sales. 

After being trained by state-of-the-art sales programs, they usually leave with a stolen list of owners to solicit. They have no idea what they’re doing and tend to be quickly exposed. Going public and attacking all companies that exit timeshare contracts because of a few bad apples that they trained is disheartening. But, again it doesn’t surprise us.

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You Can Legally Exit Timeshare Contracts.

The industry has thrived for over half a century and they’re not going to give up without a fight. For those really looking to exit timeshare contracts, don’t be discouraged. While it may seem like your dissatisfaction isn’t being heard, you’re not alone. 

We publish weekly articles to help timeshare owners understand what they’ve gotten themselves into. We’ve found that the more informed they become, the easier it is for them to find a solution that works. We’re not here to sell you on cancellation, rather stand up for the services we render with an honorable approach. 

Since we actually care about the consumer, we don’t have to spend millions of dollars on sales and marketing to persuade them. For more information on our attorney-based cancellation services, feel free to schedule a free consultation or proceed with a qualification form below.

Benefits of Hiring a Proven Company to Legally Terminate Timeshare Contracts

Benefits of Hiring a Proven Company to Legally Terminate Timeshare Contracts

As of late, companies that legally terminate timeshare contracts have been placed under the microscope. More and more fractional owners are becoming wary of these types of businesses and rightfully so. While a good number of them insist on trekking forward with unethical intentions, our approach to timeshare termination has remained the same. Instead of investing in pressure-filled tactics that persuade unhappy buyers to cancel their agreements, we’ve committed to educating consumers on what they can expect from vacation ownership.

More often than not, timeshare owners are sold on resort solutions and exit services that just don’t provide them with any value. An emphasis selling and closing has become more important than customer satisfaction and the buyer’s experience. This has caused quite a bit of bitterness and distrust throughout the travel industry. Justification and finger-pointing-sessions have left owners without much to believe in. It’s one of the many reasons the outlook of timesharing remains in a constant flux. 

While the inconsistency of the purchase has travelers looking elsewhere for vacations, the unpredictability of timeshare termination has owners looking to legal teams for relief. Once the purchase is deemed a mistake, many buyers immediately believe that hiring a litigation attorney is their most logical solution. But as we discussed in our last article, embarking on a legal battle can be devastating if you’re claims are vague. Suing the timeshare is extremely risky when you don’t have a bounty of evidence and a lawyer that specializes in timeshare litigation. But all hope shouldn’t be lost if you can’t stick it to the resort with a lawsuit. There’s nothing wrong with legally walking away and moving on.

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Ultimately, your ability to successfully get out of a timeshare depends on who you choose to help you. If you find yourself trapped in vacation ownership, the best thing you can do is hire a proven company that takes pride in providing quality timeshare termination services. But in order to find a business of integrity, you have to know how to look. 

Since the thought of navigating timeshare exit fraud can be intimidating, we thought it’d be beneficial to expand on the characteristics of quality timeshare relief. Once you understand the advantages of hiring an attorney based company, like ours, you’ll realize the choice to legally terminate timeshare contracts isn’t all it’s made out to be.

1. Receive Full Disclosure Regarding Timeshare Relief.

When it comes to defining a quality relief program, disclosure is the most valuable trait. Quality operations take pride in explaining all of the options fractional owners have at their fingertips prior to reviewing the timeshare termination process. At VOC, we believe potential clients deserve to know there are opportunities to work things out with the timeshare company. But they need to know how to exhaust their efforts or they could end up making things worse. 

Proven companies make time to educate owners on things the resort may pitch as a solution. They don’t smear or discredit other 3rd party services. Those with integrity simply explain the facts. Educating potential clients on all relief options, as well as past and present scams, helps them understand the pros and cons of every choice. Aside from providing clarity amidst their distress, quality termination companies are transparent with owners which allows them to build rapport. At the end of the day, we’re all on the same team and have the same goal.

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At VOC, it’s important that unhappy buyers feel comfortable talking to us about their purchase. We want to ensure they can trust that we’re not going to pressure them into terminating the timeshare agreement prematurely. If they have a desire to cancel, the have to be confident in our process and the staff that manages it. Trusting the end result is a lot easier when doubt is eliminated on the front end. Establishing and sustaining a positive relationship throughout the experience is a huge advantage for not just the owner, but everyone involved.

2. Timeshare Termination Experience is Invaluable.

Over the years, we’ve been able to relate well with timeshare owners because of the amount of time we’ve spent getting to know previous clients. Often times, there’s an element of misinformation or deceit that has affected the buyer. Learning more about how they’ve been persuaded in the past helps us present them with ways they can avoid further letdown. Asking the right questions and organizing the facts also helps us paint a clear picture that points to the best escape route. But an intimate understanding of where our clients are isn’t the only thing proven organizations should bring to the table.

The timeshare industry is always evolving. Buyouts, bankruptcies and mergers can be confusing for many owners. These changes, for the most part, come at the buyer’s expense. While some people just need help navigating the arena, others have found their timeshare to be useless after pastime enjoyment. Not every relief company has the knowledge to provide assistance in these situations. Since owners are continuously mocked by timeshare representatives while their fees increase, they deserve an experienced outlet to turn to.

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Look, we believe a certain level of competency is required to legally terminate timeshares. It’s not exactly something everyone can do at a high level. Just because an attorney has real estate experience, it doesn’t mean they’re equipped to get you out of a timeshare. Just because someone promises to eliminate your obligation doesn’t mean they can or will help you in the aftermath of exiting your timeshare.

Some Companies Claim to Legally Terminate Timeshares But Never Stop Selling.

A proven company will never shy away from putting their experience on display. Their credibility is important to them and it should be to you. Inexperienced operations tend to specialize in excitement and disillusion. While establishing rapport may be easy for scam artists, validating their reliability is another story. This is why we like to put our experience to work for the consumer.

Think of it like hiring a tax specialist instead of preparing and filing taxes on your own. People in this profession eat, sleep and breathe their competency. It’s what they’re best at. Families and businesses often become susceptible to tax penalties or realize money’s been left on the table after filing themselves. Using a CPA can save them an awful lot of time, money and even grief. While any tax professional is an improvement over DIY, their level of experience is always considered during the selection process. After talking to different CPA’s, you can usually tell who’s more experienced. If the price was the same, why would you ever go with the inexperienced option?

The same should be considered when selecting a timeshare cancellation company. Our founding partners came from the travel industry and used to specialize in providing a travel solution that was in direct competition to the timeshare industry. They saw first hand how timeshare companies were taking advantage of buyers and developed a passion for helping them. The driving force behind VOC has never been money.

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If you analyze our company makeup, all legal processes and documentation derive from real estate litigation and class action success in the timeshare realm. Each of our contracted attorneys also has extensive litigation experience within the timeshare industry. We believe this proves to consumers that we’re competent and reliable in our ability to legally terminate timeshare contracts. It’s important to us. We only care about creating advantages for fractional owners and we’re not interested in additional revenue streams that take away from our client’s experience. Hiring a company with this level of experience and standards is invaluable.

3. Be Prepared for the Aftermath of Your Decision to Cancel.

Many people don’t realize how overwhelming terminating a timeshare contract can be. But it’s not always because exit companies are aggressive and demanding. The backlash from the timeshare itself often bombards those looking to get rid of the purchase. Scare tactics are commonly used by the resort so timeshare owners will change their mind or second guess their judgement. The abolishment of a perpetual agreement that’s set to pay them tens of thousands of dollars over the next few years isn’t something they take lightly. 

If a timeshare owner isn’t prepared, they can easily be swayed back into the prison cell of their agreement. Sadly, many on the verge of timeshare freedom are sucked back in by another “can’t miss” offer that inevitably falls apart. Keeping clients focused on the end goal is a big responsibility for timeshare exit companies. The good ones are able to guide owners through the muddy waters.

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Once the resort knows one of their owners is working with a reputable termination company, they’ll likely do what they can to make the process difficult for you. Timeshare employees have even been known to make threats for the sole purpose of earning a commission to retain a disgruntled owner and keep them in compliance with paying mandated, increasing fees. Collection attempts and judgement claims can be a big distraction to owners. The ability to anticipate deceit and block malicious attempts is extremely beneficial to those looking to cancel. 

Aside from full disclosure on the front end, we focus on legally protecting our client’s rights while battling anticipated harassment from the get go. Not only do we communicate with those looking to further mislead them, we react to the backlash of the overpowering resort. Any company that says they can legally terminate timeshares should be able to do the same. The aftermath of the decision to cancel can be disheartening when owners are forced to face it alone. Communicating what they can expect and shielding them from the abuse is a pivotal characteristic of a quality relief company. Who wouldn’t want assistance here?

4. Proven Companies Have an Abundance of Resources.

A number of resources are required when it comes to successfully terminating timeshare agreements. It’s why so many exit companies fail. Competing with timeshare conglomerates is tough to do when you’re a small operation or start up business. Tools, in the form of technology, processes and strategic partnerships, play a big role in a company’s ability to legally terminate timeshare contracts. While it may be difficult for fractional owners to determine who actually has superior systems in place, blogs like these should help them ask the right questions.

Over the past half decade, we’ve spent a lot of time building an ironclad process that specifically services our clients in difficult timeshare situations. We only utilize proven methods and don’t offer “a mirage of hope” like other operations do. Consumers need to understand that you can’t just make the decision to cancel fractional ownership with anyone. An inexperienced company may have a cheaper price tag, but the end result is rarely favorable. While an attorney’s high price tag may lead you to believe the service is high-quality, that’s not always the case.

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Although a majority of 3rd party agencies do a great job of masking their deficiencies, there are ways to pinpoint deceit. Understanding how to identify scams while discovering competence can drastically enhance your overall experience. The last thing you probably want is added regret to your current remorse. 

If you’re ready to move on from the hard truth of your purchase, then consider finding a company with the above benefits. Full disclosure and access to an experienced company that cares about you provides you with everything you need to legally terminate a timeshare contract. If you’d like to visit with our staff or learn more about how we get out of timeshares, you can always schedule a free consultation or proceed with the qualification form below. In the end, we hope you’re able to enjoy vacationing the way you always envisioned. Ask us how we can assist with your future travel needs as well, our goal is to build a long term relationship with our clients.

How Consumers Are Persuaded to Buy Timeshares

How Consumers Are Persuaded to Buy Timeshares

When most people think about buying a timeshare, they think of convenient getaways in desirable locations with family and close friends. But that’s not always how the adventure plays out. Every year, tens of thousands of consumers buy timeshares without any knowledge of what they might actually be getting themselves into. Even those privy to timeshare travel end up in regrettable situations from time to time. Whether buyers can’t use points or availability is slim, many end up spending more money just to enjoy something. But this isn’t always their fault. 

Timeshare salesman do a great job of narrow-mindedly leading people to believe the purchase is more than it really is. Aside from selling a mirage, some intentionally avoid contract details to keep potential buyers from having second thoughts. If most people knew it would cost them an additional $1200 in fees per year (for life), they probably wouldn’t be too impressed. Less people would buy timeshares because it wouldn’t be seen as the deal it’s being made out to be. When salesmen focus on benefits instead of product specifics, buyers are essentially being encouraged to make an uninformed, impulse decision. 

Instead of experiencing more bang for their buck, many buyers receive less than they expected for more than they anticipated. This is where the financial commitment can become extremely problematic. Once buyers are locked into a perpetual contract, timeshare companies focus on creating a demand for an improved experience. They’ll say anything to keep buyers from realizing they can cancel the contract during the rescission period.

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They’re not necessarily interested in solving dissatisfaction, rather offering in-house solutions that consist of upgrades and add-ons. The entire process is based on sales tactics that leverage your lifetime agreement. You have to understand nothing you experience as a timeshare owner is by chance. Systems are in place to always keep you wanting or needing more. Even if you’re enjoying multiple timeshares already, one bad decision can be devastatingly costly.

This is why we want to encourage potential buyers to research the product before they even attend the timeshare presentation. Knowing what to expect and what questions to ask can save you an awful lot of grief. At the same time, investigating the timeshare company isn’t the only thing you can do to prepare. You have to anticipate being told things that simply aren’t true during the sales pitch. Taking the time to review the timeshare contract and mull over the terms before signing anything is essential. Especially if you’re already on vacation. Believe us, the sales rep isn’t going to abolish the offer because you want to think it through. Disregard the “available today only” sales tactics.

One of Our Clients is “Not Proud” of Their Decision.

Although the first 500 words of this article may be enlightening, we understand some readers will require substance. Claims can be dry in this industry as nearly everything is a sales pitch. While you might think we see unhappy timeshare owners as an opportunity, we don’t think of it that way. We talk to dozens of people that buy timeshares every day. We know what type of pain they go through. Whether you’ve never bought a bad timeshare or the salesman’s spiel made you a believer, we believe the story of an elderly couple will open your eyes to what can transpire if you take the purchase lightly.

Bill and Mickey have been married for more than 52 years. They have 2 sons and they managed the household with a blue collar mentality. Bill worked at GM for more than 35 years as a production manager and even spent time in Vietnam. His work ethic allowed him to “retire at age 55 with age 59 money.” But it didn’t steal his drive because he’s been working ever since. Micky spent a good part of her professional career in the medical field. Like most Americans, they worked hard to be able to live comfortably and travel routinely one day. 

While their kids were growing up, Bill and Micky started to explore the east coast every chance they got. After using Micky’s brother’s timeshare a few times down in Florida, the couple decided to purchase their own. For years, the couple took advantage of holidays and school breaks to travel with their sons. They never had any issues after buying the timeshare. But all of this changed in 2015 when they attended a promotional seminar for timeshare during a routine trip to Gatlinburg.

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Analyzing the Presentation and the Timeshare Purchase

Mickey recalls her husband entering the presentation extremely skeptical. “I remember Bill saying to the guy, ‘well, we’re not going to buy anything.’ Well, that was our famous last words,” she said. When asked about the pitch, Bill remembers it being very methodical. “It was structured. They had an agenda. You know, starting off, what do you pay for a motel? What do you pay for a hotel and all of that? How much did you invest in that vacation?” 

The rapid fire questions allowed Wyndham to pull a lot of information from the couple right away. Within a short period of time, the sales rep already had Bill thinking that it made sense financially. “With the initial investment, it seemed like we should be okay,” he said. But they still weren’t sure if it was something they needed right now. So the questions continued.

After going back and forth for hours, the sales rep started to explain their presidential points program. When we spoke to the couple, you could tell they still didn’t understand how they were going to use two million points. “What Invited me to take on the presidential point value was when they talked about how you could rent your properties,” said Mickey. She thought, “If I can get $2,000 a month rental fee then I can pay my mortgage amount.” But this isn’t anywhere near how things eventually played out.

Knowing how much money Bill and Mickey had to spend gave the sales rep an opportunity to continue throwing out empty promises until the couple finally gave in. They could have left at any point, but the couple decided to continue listening to the benefits while the details of the agreement were ignored. So the intrigue progressed.

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Bill told us the ability to cut their timeshare costs even more was very appealing to him and Mickey. “Another item they stressed was that you could take this deeded property and go to any loan institution and use that as collateral to get a loan, for less interest to get out of Wyndham’s high interest rate,” he said. Again, another common false narrative used by timeshare companies to close their prospects. Bill went on to say the sales rep insisted this were true by saying, “Oh yeah, we just had somebody in here last week that got a loan for 3% and they were paying 18%.”

Once the salesman found something that appealed to the couple, he ran with it. “It was always a dream of ours to go west because we’d never been west of the Mississippi.” said Bill. “We wanted to see the Grand Canyon and different sites out there.” This revelation was inevitably the final nail in the coffin.

Thinking back, they now realize the salesman really used this desire against them. “Our first buy with Wyndham was kind of geared around that offering, you know, we can put you in condos and do this and do that. So that’s how it started with Wyndham.”

What Can Happen When You Haphazardly Buy Timeshares 

Once they made the purchase, the rest was history. While they initially thought they could rent and use their points for little to nothing, they quickly found out it wasn’t that simple. “You’re already losing money right out the door, but they make you think that you can just turn around and rent them really quick,” says Mickey. 

Aside from being stuck with a surplus of points, they never considered the additional expenses that come with traveling routinely. Even when they wanted to go on vacation they couldn’t because the anticipated income from renting their points wasn’t there. Especially when they paid two companies to unsuccessfully help them rent the property. In their letter to us, they explained just how bad the points program turned out. “We have already invested $107,139.36 in down payments alone. We bought one million points, but we have approximately 600,000 left to use before 9/30/2019.” Who would have thought, right?

They ran into another costly brick wall when they found out their refinancing options weren’t true. “I looked around, nobody will give you a loan on that deeded property. They make it sound like it’s no problem for you to be able to refinance somewhere easily, but it’s not the case.” After taking out several loans and charging a credit card for some of the unexpected costs they endured shortly after the purchase, the couple finally realized they had to take out a reverse mortgage on the home to cover their loses.

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Getting Out of the Timeshare Was Their Only Option.

After contacting the CEO of Wyndham with no reply, the aging couple was determined to find a way out of the timeshare. “We contacted Wyndham’s Ovation program to see if we could cancel our loan and renegotiate for less points. Of course, they said we signed a binding contract,” said Mickey. Unfortunately, the clients that have come to us came to the conclusion that the timeshare resorts don’t care about your financial struggle. 

She told us, “If we hadn’t have gone to Global, we wouldn’t have known of VOC and we would still be struggling right now. So it was kind of a blessing. In a way the lord opened up a door and said, here you can save some face,” she said. But canceling the timeshare contract didn’t necessarily eliminate the regret and the exceeding amount of debt they now face

Although Bill retired relatively young, he is now working as a garbage man at the age of 72 – just to survive and keep their home. The American dream they were once on track to attain is now lost in the shuffle. Bill is deeply distraught by this. “Something that really bothered me was trying to explain this to our children, our two boys, what we had gotten ourselves into,” he said. “This was something that we are not proud of and even now they don’t know what we’ve gotten ourselves into.” The amount of grief the experience caused them is indescribable.

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Take Your Time When Purchasing Timeshare Agreements.

For those of you looking to buy timeshares now or in the near future, the couple hopes their story has opened your eyes. They don’t want you to make the same mistakes they did. Mickey now realizes they’re not alone. “As we traveled, we talked to other Wyndham owners. What we found is the first thing you buy, you realize, well this really doesn’t get me anywhere because it’s not enough points. Then you go buy more points so you can do more traveling or go where you want to travel. They [Wynham] say well if you add just a little bit and go up to the next package level then you can do this much more. And before you know it you’re at over your head,” she said. It sounds like people are beginning to catch on.

If Bill and Mickey would have taken a step back to analyze their points program, the rental market and their refinancing options, they probably wouldn’t have made the purchase. But they did and our hearts go out to them because of it. At the same time, we hope consumers learn through their experience.

Knowing When to Exit Timeshare Agreements is Key.

While people can help themselves by preparing before they buy timeshares, knowing when to cancel fractional ownership is even more advantageous. This is something Bill and Mickey can attest to. When seeking timeshare relief, they refused to take “No” for an answer because they didn’t want to pass down the burden to loved ones. 

No one should have to worry about paying over $200,000 in timeshare-related-debt during their golden years. Shame on the timeshare sales representatives and management for taking advantage of this aging couple. The silver lining to it all is that Bill and Mickey understand the full picture now and have made an educated decision on how to move forward and move on. They couldn’t be more happy with the route they took.

If you’re interested in learning more about our proven attorney based process, we’d love to schedule a free consultation with you. Otherwise, you can see if you qualify by filling out an eligibility form below.

VOC’s Checklist for Avoiding Timeshare Exit Fraud

VOC’s Checklist for Avoiding Timeshare Exit Fraud

At VOC, our timeshare cancellation guarantees are actually backed by 100% success rates. We don’t need to pay for client reviews or public endorsements to establish our credibility. Since 2014, we’ve taken pride in offering a quality service that people can trust and rely on. If you were to reach out to any of our clients on social media, they’d be more than happy to expand on their experience. We’re not here for a piece of the timeshare pie, we genuinely want to help you vacation the way you deserve. With that being said, here are some tips for avoiding timeshare exit fraud.

  1. Check with the Secretary of State or Corporate Commission for the state the exit company is claiming to be located in order to validate their length in business and good standing. If the sales rep states they’ve been in business for 10+ years, then their state filing should mirror this.
  2. Ask as many questions as you can about the company and the city they claim to do business in. You’ll easily be able to detect timeshare exit fraud by catching salesmen in a lie.
  3. Analyze the consistency of reviews. If the exit company says they’ve been in business for 5 years but all reviews are within the last 90 days, they’re more than likely fake.
  4. Look for clusters of reviews. In other words, if a majority of their reviews are within a few weeks of each other or there are lapses, their reviews are more than likely paid for.
  5. Reach out to people on social media platforms that have left positive reviews and ask about their experience. Our clients would be more than happy to endorse us!
  6. Determine if all of their reviews are only 1 and 5 stars. It’s highly likely that the 1 star reviews are real and the 5 stars are paid for to bring up their overall star ratings.
  7. Look for power words like “escrow” in their marketing. Scam artists use certain lingo to make the service appear trustworthy and safe. Don’t be fooled, they mean nothing.
  8. Research company stakeholders and employees (or “agents”) on social media. Linkedin is a good place to assess their work history. Manufactured Home Salesman or College Admissions Representative to CEO of XYZ Timeshare Exit should be a red flag.
  9. Look on Glassdoor for previous employee reviews.
  10. Dig for previous lawsuits filed on the company or any of its affiliates. Past employees could have cases filed against them and co-conspirators normally have a track record.
  11. Review the company’s guarantees. Make sure the guarantee of service is actually in writing. Moreover, promises regarding your credit can’t be made without fully executed release or settlement documentation from your timeshare (prior to you falling behind on any payments or dues). If they state anything to the contrary, they’re falsifying information.

Preventing Vacation Ownership Exit Fraud with Integrity.

Although timeshare exit fraud continues to grow, there’re always a way to battle misconduct. We believe the best way is to educate fractional owners on the reality of the industry. At VOC, we take the time to ensure all paperwork is validated and at your disposal. Transparency and available documentation has allowed us to build a trustworthy reputation over the years. In fact, we’ve already pursued a majority of major travel corporations and won. Before advising you to cease payments to the resort, we confirm the timeshare has acknowledged our terms. We believe we’ve gone great lengths to show timeshare owners we’re sincere about helping them.

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When it comes to canceling timeshare agreements, we’re solely focused on protecting you as the consumer. In order to uphold our reputation, we have to keep your best interests at the forefront at all times. This typically means providing thorough communication and actually following through with our promises. To learn more about our exit company, you can either schedule a Free consultation or proceed with our qualification form below. Otherwise, use this checklist to help you discern the right choice and avoid timeshare exit fraud.

The Reality of Timeshare Maintenance Fees

The Reality of Timeshare Maintenance Fees

In order to make an educated decision on purchasing a timeshare, understanding the fees associated with timeshare ownership is a must. The problem is, hundreds of thousands of consumers don’t. Like many great sales organizations in the travel industry, timeshare presentations intentionally leave out the details regarding fees and accessibility while distracting attendees with “what ifs” and “free” rewards. They know exactly how to tap into desires by using misleading benefits that persuade listeners into making long term agreements. Their goal is to get you excited about vacationing with them, not necessarily what can hinder your enjoyment. This leaves many feeling like they’ve been taken advantage of when their experience doesn’t match the presentation. Getting billed annually for timeshare maintenance fees and assessment costs (on top of their monthly expense) normally adds insult to injury.

But, before we dive into some of the bothersome details, let’s talk a little bit about what maintenance fees actually entail. Every property management company occurs management and maintenance costs that need to be paid for. If you look at the fine print, every timeshare contract includes a section detailing timeshare maintenance fees and assessment costs. Although this might bother some timeshare owners that assume this is accounted for in their payment plan, they don’t have to look far for an initial roadmap. Similar to residential mortgages, homeowners have additional expenses that they’re responsible for.

What Are Timeshare Maintenance Fees Similar to?

The most relevant example of timeshare maintenance fees would be the HOA (Homeowners Association). If someone is considering buying a home in an HOA neighborhood, they’re required to pay the annual fee. At the same time, most home buyers understand that this type of cost isn’t included in the mortgage. Moreover, they tend to value an added expense that preserves the quality of the entire neighborhood they’re paying for. In other words, HOA fees are accepted and approved by the residents that choose to live there.

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What Does an HOA Entail?

Although the city may have some say in regulations, the subdivision is normally maintained according to the requirements of the community’s development team. The biggest contrasting factor is the simple fact that HOA residents are able to attend routine meetings and even play a role in what transpires with their funds. When it comes to assessing HOA costs, they normally derive from management salaries, community swimming pools, parks, landscape and other features. Payments are placed in an escrow account and used for routine maintenance, when repairs come up and during strategic developments for the residential community.

The Difference Between the Two

Timeshare companies validate maintenance fees by making similar claims. The thing is, they get to decide where money is spent and how much you pay them. Aside from the fee being quite larger than an HOA, they also hold the power (or right) to increase the maintenance costs at any time. When it comes to fee increases, there isn’t really much clarity behind why they’re charging you more and where it’s going to be spent.

Timeshare companies don’t need your input in order to deem something repairable – they just do it. They make it a point to remind you that you chose to purchase a share of their resort and it’s your responsibility to maintain their premises, that you signed up to enjoy. The biggest difference between HOA costs and timeshare maintenance fees is transparency. It’s hard to really know where your money is going.

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Are Timeshare Maintenance Fees Being Used?

What can be troublesome for most timeshare owners is the fact that some resorts aren’t properly staffed and the upkeep is unacceptable. Even if you feel like your experience is being hindered due to poor maintenance, they’ll point you to the contract. This causes many owners to complain about timeshare maintenance fees and demand that something be done. They feel like the money they’re spending isn’t matching their expectations.

Do you think resorts are interested in your opinion on financial planning when they’re cashing in? Do you think they’re going to do anything about your dissatisfaction when they know it’s nearly impossible for you to get out of a timeshare contract? It’s not their first rodeo. Timeshare owners have been caught off guard by maintenance fees for years. Unlike an HOA, the timeshare company isn’t held to a certain standard and has no obligation to provide anything outside of the bare minimum. Be careful when you complain because the resolution could end up including a hike in your fees.

The Revenue From Timeshare Maintenance Fees

When analyzing timeshare maintenance fees, it’s easy to understand how they can be used to build a new pool or repair one. It’s easy to understand that the landscape needs to be maintained and employees need to feed their families. It’s understandable that an emergency plumber is needed when the entire building is backed up or the hot water isn’t working. It’s even more understandable when renovations are required to improve guest safety. New bedding, upholstery, appliances, furniture, cleaning supplies, kitchenware and the little mints at the front desk cost money. We get that. But, does the amount charged align with the amount needed?

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Timeshare owners should be less worried about what their fees go towards and more concerned with how much of their money is actually being used. Although timeshare maintenance fees have increased since Statistica completed their report, the average fee per interval for a U.S. vacation timeshare (in a beach resort) was $860. Looking back to 2012, the American Resort Development Association (ARDA) reported that the average cost for maintenance was $660.

How Much Do Timeshares Make on Maintenance Fees?

In order to create some simple math, let’s aim low and assume each resort charges every timeshare owner $500 per year for maintenance. According to the ARDA, the average timeshare consists of 131 units. This gives the timeshare 6,681 weeks to sell, while 1 week per year is dedicated to maintenance of the unit. If they’re able to fill 50% of these weeks with a timeshare owner (3,340), they could potentially cash in on $1.7 million annually. How much do you think it costs to manage and maintain the resort? One can’t help but wonder how much is being pocketed by the resort.

Instead of getting upset that $350 was added to your yearly maintenance fees for a pool renovation without your consent, realize the timeshare just deposited upwards of $1,192,100! I hope the pool now has a diving board and an option to swim with dolphins. Many timeshare owners are currently experiencing annual fee increases due to acquisitions. In some cases, maintenance fees are tripling even though nothing is being done to the resort. They’re simply covering the acquisition costs so they can get out of the red faster. Once you sign the dotted line, there isn’t much you can do to put a halt to the greed behind the timeshare industry.

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Understanding the revenue focus of timeshare companies is normally enough for unhappy timeshare owners with unwanted properties to get rid of the contract altogether. Just remember, if you can’t sell the timeshare, you’re still going to be on the hook for monthly payments. Once you’ve made the decision to get out, make sure you’re allocating a reliable option.

The Long Term Cost of Owning a Timeshare

As aforementioned, most people buy into the whole timeshare ownership mantra without really considering the details. Timeshare companies know how to persuade people into believing that $250/month is ideal – Especially when vacations for a family of 4 have an average cost of $4,580 ($382 monthly cost per year).

The problem is, the $22,000 purchase price quickly turns into $40,000 after 10 years with 15-19% interest (most rates are higher than 17%). Not to mention the annual timeshare maintenance fees! The limited-time-offer that once seemed promising can eventually turn into lifelong regret and a lot of debt. These situations cause many people to make irrational decisions. When timeshare owners become desperate to find a worthwhile solution, they’re often bombarded with pressure sales pointed towards upgrade options. This is the last thing they need to do. 

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Owning a timeshare can be devastating when you aren’t aware of what you’re getting yourself into. Even when you pay off the contract, you’re still on the hook for timeshare maintenance fees for life. Many people wonder what happens if they simply stop paying for the fees. Unless you’re prepared to battle additional fees and a foreclosure-type-situation, we wouldn’t recommend it. What’s worse is that many timeshare owners seek relief only to be scammed. This only adds salt to the open wound that has yet to heal.

It’s hard to overcome the scars or financial ruin of timeshare ownership – but it can be done. If you’re struggling to keep up with payments or you’re tired of being held hostage by your contract, we’d love to help. We understand how resorts and predatory agencies take advantage of vulnerability and we take pride in providing a permanent solution that makes sense. Every single one of our clients have successfully gotten rid of their timeshare. Stop wondering if someone can help you eliminate your maintenance fees. Our ability to cancel timeshare contracts is unmatched in the industry and we stand by our promise.

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