What to Expect From the Resort When Getting Rid of Timeshare Contracts

What to Expect From the Resort When Getting Rid of Timeshare Contracts

Phase 3. Asking the Timeshare For Help

When most of us make a large purchase, we normally do quite a bit of research prior to executing the transaction. Whether we’re buying a house, a car or planning a vacation – we spend a good amount of time sifting through deals and comparing options. When it comes to buying a timeshare, nearly every sale is closed on the spot. This shows how intriguing and persuasive the presentation can be. If timeshare companies can talk consumers into handing over tens of thousands of dollars easier than real estate agents or car salesmen, imagine what they’re capable of once the contract is signed. Getting rid of timeshare contracts can be an uphill battle if you’re not prepared for the reality of your situation. The further along you get, the harder getting rid of timeshare contracts can be.

It’s easy to understand why some timeshare owners research their decision immediately after making the purchase. Subconsciously, they realize what they should have done before forking over that amount of cash. This is why timeshare companies have a plan in place to combat “buyer’s remorse.” If you bought into the second phase of their sales process, or simply gave up during the rescission period, you’ll probably end up contacting the timeshare with concerns at some point in time. When you do, they have the right amount of “resolutions” in place to keep you from getting rid of your timeshare contract for good. 

timeshare-companies-have-plans-in-place-to-ripoff-consumers-and-keep-people-from-getting-out-of-their-timeshare-contracts

What to Initially Expect From the Timeshare

When you first ask a timeshare company for help, you have to realize they’re going to be aggressive with a top-down approach. As we’ve mentioned in previous articles, they’d love to persuade you that your current package is to blame. They want nothing more than for you to believe that you’re not enjoying the purchase because your package is limited or inferior. Another $50 per month for your timeshare mortgage is worth the perks, right? If you look across the travel industry, successful companies know how to upgrade.

Have you ever booked a cheap rental car and received the smallest vehicle currently in production? You’re promptly informed that there’s no other options on the lot and that they don’t carry many economy cars because most people truly need the mid size car. I can hear the rental guy now, “For only a few more dollars per day, you can have cruise control and enough truck space to fit the bags our small car – that you booked – can’t carry.” They know just how to excuse the inconvenience and make the upgrade option seem more appealing than ever. Timeshare companies are doing the same thing. They tell you this is what you wanted and agreed to purchase. You can be down in the dumps about what you paid for or you can be like this guy,

funny-older-traveler-with-his-inner-tube-during-vacation-after-canceling-his-timeshare-mortgage-paid-off-with-voc

Who wouldn’t want to share a watermelon orange juice with this guy? This manipulative tactic allows them to position upgrades with ease by making it sound like a no brainer. It’s important that you remember consumer rights in this instance. If you’re able to prove that advertisements or closing statements were misleading, then they might change their tune. Communicating this before listening to their sales pitch is crucial. But, it doesn’t mean they’ll conform.

Timeshare companies know that a majority of vacation owners won’t invest in legal action when it comes to getting rid of timeshare contracts. Using this to their advantage, it’s easy for them to tell you an upgrade option is the best they can do. You can either take their “limited time offer” or continue dealing with the subpar package you decided to sign up for. It’s like a no return policy on an online purchase. Except it’s costing you tens of thousands of dollars.

In-House Solutions For Getting Rid of Timeshare Contracts

If you stand your ground and refuse to upgrade, then you might want to put your seatbelt on. This is where things can become extremely misleading as the top-down approach continues. Once timeshare companies realize you’re not budging from expectations, they realize the chances of you seeking outside counsel greatly increases. If you continuously relay your desire to get rid of the timeshare contract, they eventually take note. At this point, some will begin to accept your cancellation requests simply to keep timeshare owners from looking into 3rd party termination programs.

timeshare-owners-laughing-about-upgrade-from-resort-that-they-purchased-for-vacation

At first glance, you’d think they cared. But, in reality, they’re just keeping you engaged long enough for the next payment to go through. It may seem like you finally made progress towards a resolution, but it’s important you understand the angle they’re taking here. Like most sales organizations, they want you to believe your best interest is being considered. But, they’re in no way shape or form motivated to help you get rid of your timeshare contract. There are plenty of examples but most have just enough options to keep timeshare owners engaged and on time with payments.

Analyzing Relief Programs by Timeshare Companies

When it comes to some of the more ambitious timeshare companies, they know exactly how to nurture their club members. They’re going to keep making promises until you finally take a “deal” or decide to shelve your dissatisfaction. A good number of prominent timeshare clubs have been able to keep a number of timeshare owners in-house by rolling out their own cancellation programs. In order to compete with timeshare cancellation services like ours, they claim to be protecting you from being victimized. It’s interesting that the inaccuracy of this statement is the common value proposition amongst in-house “solutions.” When timeshare owners are continuously forced to pay for something they don’t want anything to do with, who’s really the victim here? Programs like these keep owners around by offering a number of different exit plans without fees. These types of resolutions are sold in a way that makes timeshare owners feel like they’ve finally found something that works!.

vacation-owners-celebrating-upgrades-instead-of-getting-rid-of-timeshare-contracts-for-good

The thing is, a majority of people wanting to get rid of their timeshare contract aren’t eligible for anything really all that beneficial. In order to qualify, club members need to have the mortgage paid off and maintenance fees need to be current. I mean, why wouldn’t they help out someone that’s paid them more money than the property is worth and who makes their payments on time? On top of ensuring they’ve consistently made money off you, they pick and choose which levels of ownership and resorts qualify. When things don’t work in the consumer’s favor, the timeshare company is able to easily blame shift once again. Let’s take a closer look at what each of these programs entail. As you continue reading, you’ll be able to understand how they use this to their advantage.

  1. CAP Program. This option is the closest thing to legally getting rid of a timeshare contract. This allows qualified owners to transfer deeds or club points back to the resort in order to eliminate maintenance fees and cease ownership. It’s not as big of a loss for the timeshare because the property is paid off and the chances of them selling additional travel packages after the transfer increases. The buck doesn’t stop here and most timeshare owners end up with new problems in the long run.
  2. Surrendering Points. Also known as the “Limited Addition Program,” this option allows timeshare owners to terminate maintenance fees for 3 years while relinquishing their purchased points back to the timeshare company. Although they retain user rights to travel, it’s basically a forbearance period that doesn’t exactly eliminate the problem. Timeshare owners are given temporary relief only to deal with new occurrences down the road.
  3. Reselling. If you’re set on selling your timeshare, certain companies will offer a list of preferred resellers that are licensed and don’t require up front costs. Receiving approved options from a popular timeshare company creates an extra layer of trust because timeshare owners know they would be on the hook if a scam surfaced. This option is a win-win for the resort because of referral commission and the simple fact that timeshare owners will be forced to return if the property doesn’t sell. It’s a less appealing option though because fees do occur and resale values are extremely low – if they exist at all. 

A lot of skepticism surrounds many of these types of programs because of failed attempts in the past. Most of these “resolutions” have been accused of manipulating timeshare owners into buying more points. As you can see, timeshare “cancellation” services like these are created in favor of the resort, By using open ended statements like a promised “opportunity” for a buy back, they’re able to generate enough hope to keep you under contract. At the end of the day, timeshare companies specialize in selling timeshare contracts, not getting rid of them or buying them back. It’s important that you understand that their intention is rarely beneficial to you. Their definitive goal is to make money, not manage customer service calls. It’s a very cut through industry and if you allow them to get the best of you it can be a long ride.

efficiently-getting-rid-of-tmeshare-contracts-with-old-man-giving-thumbs-up

Timeshare Companies Will Never Help You Get Rid of Your Contract.

Similar to a retention department with any other company you are under contract with, timeshare companies are masters at distracting their customers from contract disputes. When you contact them with an issue, they always find a way to get you off the phone, buy some more time and persuade you the issue will be resolved. Whether you take their word for it, upgrade your package or buy into one of their relief programs – you inevitably run into the same issue over and over again.

They don’t care how many times you call, their system is built to keep you under contract. Just because the program is offered by a major vacation club, it doesn’t mean the option is viable. Everything these timeshare companies sell you on eventually circles back to where you started. This can be extremely frustrating for people that continue to believe they’re making headway. Although we understand not all timeshare experiences are bad ones, things can go bad when expectations aren’t met. 

If you’re struggling to find a way out of your agreement, it’s important that you understand what you’re up against. If you can see what’s going on around you during the early stages (phase 3) of your purchase, you’ll be able to see the value in legally getting rid of a timeshare contract before more money is wasted. The longer you wait to take action, the more opportunities there are for other companies to step in and manipulate you. The more options you continue to buy into, the more money you’ll spend with nothing to show for it. 

Read Part 3 of This Blog Series

What to Expect From Predatory Agencies When Getting Rid of Your Timeshare.

Read Part 3Learn More
What to Expect Before Legally Getting Rid of a Timeshare Contract

What to Expect Before Legally Getting Rid of a Timeshare Contract

As we’ve discussed in past articles, timeshare ownership can be a “mixed bag of emotions.” Although some thoroughly enjoy their purchase, many simply grow tired of the inconveniences over time. Regretting an expense of this magnitude can cause many timeshare owners to become desperate. This leads to irrational decisions that typically devastate bank accounts or compile even more debt. Instead of legally getting rid of a timeshare contract, timeshare owners are led to believe that other options will help them avoid a complete loss. When things don’t work out in their favor, they’re left right back where they started with less than they started with. This changes their perception significantly.

Once they’re left clinging to their wallets, it’s difficult for them to see any option as “viable” – and rightfully so. Today, nearly every timeshare “relief” program is flooded with broken promises that prey on vulnerable timeshare owners. Because of this, our founders knew they’d be up against a heavy dose of skepticism when they started developing VOC back in 2008. At the same time, it motivated them to do things the right way. At VOC, we want timeshare owners to know they’re working with a reliable timeshare contract cancellation service. Not every company is out to get you. But, it’s up to you to do your homework before committing to something else and expecting anything different.

do-research-prior-to-legally-getting-rid-of-a-timeshare-contract-purchase-online-checking-out-reviews-and-consumer-reports

Exhausting Options Before Canceling the Timeshare.

One of the ways we gain the trust of timeshare owners is by helping them initially navigate the rough waters of timeshare ownership. We want to make sure they’ve exhausted all options prior to investing in timeshare cancellation services. We’re not the type of company that’s going to pursue every inquiry for a sale, then apologize when getting rid of the timeshare contract isn’t feasible. We take pride in our detailed process and make sure the potential client has made every effort to work things out with the timeshare company first. If they haven’t exhausted all options when they give us a call, we’re easily able to guide them through the process until cancellation makes sense.

The Misconceptions of Getting Rid of a Timeshare Contract

Over the years, we’ve come to realize that most timeshare owners have a misconception of what “exhausting all options” entails. They’re immediately drawn to reselling, renting or exchanging their property without realizing a resale market for timeshares doesn’t exist. When we say exhaust all options, we’re not encouraging you to test the waters of multiple solutions at your own expense – we’re specifically referring to your communicative effort with the timeshare company.

Listen, we understand how persuasive some sales pitches can be. Getting caught up in regret can distract you from what’s going on around you. It’s important that you realize signing the contract is only Phase 1 of the sales process. When you’re not educated on what to expect, things can get out of control rather quickly. If you want to get rid of the timeshare, it’s important that you stay focused on the goal of resolving your purchase discrepancy. Going about the process on your own can leave you vulnerable while making it difficult for you to identify scams or misleading tactics. When you’re easily enticed by unreasonable offers, you’ll quickly find yourself reeling when expectations aren’t met.

Previewing the Reality of Getting Rid of Timeshares

With so much noise in the marketplace, many timeshare owners are bombarded by unethical “solutions.” Due to the aggressiveness of these greedy companies, the value we provide is typically overlooked. So, instead of being more aggressive ourselves, we wanted to educate our readers on the typical path most timeshare owners take when searching for a resolution. Knowing what you’re up against when you decide to take action will help you avoid being held hostage by the timeshare itself.

vacation-owner-frustrated-at-computer-because-resort-is-taking-advantage-of-mortgage-and-hes-wanting-to-start-finding-ways-to-begin-getting-rid-of-timeshare-contracts

Every timeshare owner deserves an opportunity to get what they paid for and consumer rights need to be exhausted at some point. When you’re unable to resolve the issue, it’s important you’re able to see the value in legally canceling the timeshare contract for good. Aside from the frustrations involved, prolonging the inevitable can be extremely costly. So let’s take a look at where most disgruntled timeshare owners begin.

Phase 2. Timeshare Rescission Period

Making the decision to get out of a timeshare can be difficult, especially after you’ve been invested for a few years. You almost feel like it’s your responsibility to make it work. Although many timeshare owners go years before they begin to regret their purchase, thousands immediately have “buyer’s remorse.” It doesn’t take long to find a number of concerning articles that discuss the negative stigma surrounding timeshare ownership. It might have seemed like an amazing opportunity when they signed the contract, but the more they research, the more worried they become about their impulse buy. This is where their right to rescind comes into play.

What Does Timeshare Rescission Mean?

Like most purchases, timeshares come with a return policy – well, sort of. People that immediately regret their timeshare purchase usually begin looking through their contract for a way to get out. When it comes to mortgages, there is a legal portion of the contract that gives the buyer an ability to back out. Although most home loans give buyers around 3 days, a timeshare agreement normally gives the timeshare owner a few more days to cancel.

looking-over-timeshare-contract-before-legally-getting-rid-of-vacation-property-with-spouse-unhappy-with-outcome-of-agreement

It’s important to review your contract for these details because every jurisdiction has their own set laws on how long you have to rescind. Most states require timeshare companies to provide timeshare disclosure or public offering statements. If you can’t find anything about rescission in your contract, look up the policies in your state to learn more. The cancellation time frame begins once you receive certain contractual disclosures or immediately following the signing of the agreement (whichever occurs last).

How Timeshare Companies Overcome Rescission Requests.

Finding a way to get out of your timeshare can be a huge sigh of relief, but it’s imperative that you act quickly on this revelation. Before assuming you can easily get rid of your timeshare during the rescission period, you have to understand what you’ll be facing to get it done. When it comes to rescinding the contract, time is not on your side. If you’ve already attempted to allocate the details surrounding your cancellation period, you’ve probably realized they’re not very easy to find. Timeshares do this intentionally so you’re forced to request this information by calling customer service.

When timeshare owners first contact the resort about their right to cancellation, they’re normally transferred to the sales center. If you know anything about the industry’s approach, almost every concern is directed to sales. What this does is it allows them to give you the run around and exhaust all of their options while your rescission period dwindles. They’re going to do whatever they can, and say whatever they need to say, to keep you under contract.

calling-into-vacation-ownership-companies-to-legally-get-rid-of-timeshare-contract-only-to-be-sold-on-upgrades-placed-on-credit-card-over-the-phone

When you consider your rights under rescission laws, this deceptive practice is the only leverage they have to keep you in the contract. It’s important that you see through their tactics and aggressively pursue your right to cancel. If you accept a callback from a supervisor, don’t assume it will be a timely one. Their only goal is to keep you from legally getting rid of the timeshare contract before the cancellation period expires. Imagine how many new buyers immediately call in to cancel, only to be sold on additional promotions and empty guarantees.

Canceling Your Timeshare After Rescission

If you realize you’ve surpassed the recession period of your contract, there’s no reason to give up hope. This is what the timeshare company wants you to do. The longer they’re able to persuade you that they’ve upheld their end of the bargain, the more difficult it is for you to find the viable solution you’re seeking. Some states, like Arkansas, allow you to cancel your timeshare 5 days after the rescission period has ended. Instead of immediately looking for a quick resolution to dump your timeshare, look into the rights you have as a consumer. Although the timeshare will more than likely counter your claim, it’s one step closer to getting rid of the timeshare contact for good.

legally-getting-rid-of-a-timeshare-contract-the-first-time-so-you-can-enjoy-your-vacation-and-riding-waves-on-new-blue-surfboard-even-at-an-old-age

One of the many ways we’re able to help our clients legally get rid of timeshare contract is by highlighting broken consumer protection laws. As aforementioned, most states require timeshare companies to thoroughly disclose certain elements of the agreement. If the timeshare company didn’t adequately brief you on your right to cancel, or failed to place funds in an escrow account until the closing date, they’ve violated these laws. Moreover, minor details like improper real estate licensing can be very beneficial to your case. Although it’s challenging to prove, owners can also benefit from timeshare companies making fraudulent statements, offering misleading promotions or refusing to provide full disclosure on reselling promotions.

The point is, don’t let the timeshare company manipulate you when time is of the essence. Most importantly, avoid talking to the sales department when you can. If you’re going to pursue a cancellation during the rescission period, do your best to document all of your efforts. Even if things don’t work out in your favor right away, it’ll benefit you in the long run.

Read Part 2 of This Blog Series

What to Expect When Asking the Resort to Help Get Rid of Your Timeshare.
Read Part 2Learn More
Why Vacation Owners Won’t Admit Their Timeshare Purchase Was a Mistake

Why Vacation Owners Won’t Admit Their Timeshare Purchase Was a Mistake

Have you ever made an impulse buy that never really met your expectations? At the time, it seemed like the right call, but as time went by you began to second guess the decision? Unfortunately, we’ve all been there – whether it was in-store, online or during a random sales presentation we attended for the free food. Not thoroughly thinking through a purchase decision can leave us with a bad taste in our mouth and less money in our pocket.

When I think of bad decisions, I’m always reminded of my inability to select a restaurant that satisfies everyone in my family (of 6) while we’re on vacation. No matter what place I choose, someone is left disappointed when the bill comes. It’s a tough pill to swallow. Blaming Google Maps or a curse might make me feel better, but it doesn’t eliminate my family’s experience. It kind of stings and I want to find a way to rectify it – like, by getting everyone ice cream or something. Making up for a bad decision allows us to cover up the experience to some degree.

Admitting Mistakes Can Be Tough

Unfortunately, many timeshare owners are faced with a reality they never saw coming. After buying into the hype of vacation ownership, they quickly realize it isn’t exactly what they expected. They struggle to find availability during their annual vacation dates and upgrades stand in the way of their enjoyment. But, in most cases, they continue to ride out the timeshare wave and cover up the reality. Even when fees pile up and their expectations dwindle, they’re still not ready to label it as a mistake.

admitting-a-timesahre-is-a-mistake-can-be-difficult-for-most-unhappy-travelers

Why Admitting Defeat isn’t Easy

At first glance, it may seem like unhappy timeshare owners are fools or bad investors. But, it’s important that we understand their perspective. Getting out of a timeshare mortgage is easier said than done. A lot of people actually think it’s impossible. Even when the property is paid off, it’s extremely difficult to escape the grasp of timeshare companies. Some resorts are even willing to pursue family members if you pass away.

Although help like us exists, other predatory agencies have caused timeshare owners to believe genuine resolutions aren’t out there. They’re left believing that broken promises and misrepresentation by timeshare companies is the norm – and that simply dealing with this “reality” of timeshare ownership is their only option.

Coping Instead of Seeing the Timeshare Purchase Was a Mistake

Similar to the bitterness that follows some of our impulse buys, timeshare owners are also forced to cope with their decision. The difference is, recurring fees continue leaving bad tastes in their mouth and less money in their pockets. They’re not able to leave the memory of a bad restaurant choice behind them. They have to keep paying the restaurant even if they can’t eat there. Imagine the feeling.. From their point of view, they really have no choice but to make the most of it. Giving up on the purchase isn’t always an immediate reaction. Would you be quick to admit the mistake or would you rather continue buying everyone ice cream? How you view the situation truly determines the outcomes. So, let’s take a look at some of the emotional reasons why vacation owners won’t admit their timeshare purchase was a mistake.

1. Hope.

Timeshare companies know how to make a handful of inconveniences seem like uncommon occurrences. It’s easy for timeshare owners to believe things can only get better. Hoping for the best instead of expecting the worst helps them avoid viewing the purchase as a mistake. I mean, not all timeshares are bad. Although skepticism can creep in, there are other factors that keep them hopeful.

The photos and video testimonials during the sales presentation remind them that happy timeshare owners do exist. The anticipation of finally experiencing vacational bliss eliminates the thought of their last 6 mortgage payments going down the drain. They might even have some close friends that absolutely love their timeshare. It’s easy to assume the investment will eventually be fruitful.

Once the upgrade options come into the picture, they begin to think their misfortunes will expire if they invest more. They’re led to believe that the package they currently have is to blame – that they should have gone with Tier 2 for a little bit more. This sense of hope forces them to take the passive route. The inexperience and lack of research prior to purchase is working against them and timeshare companies know it.

This positive outlook also carries over into personal relationships with family and friends. Some timeshare owners are really looking forward to sharing their weeks with loved ones. In order to keep their promises, they’re willing to do whatever it takes to make things work out. They have to be the ray of hope when the family is counting on them.

This is normally where owners believe they’re making progress with the timeshare company. They have reason to believe, as most of us would, that it’s only a matter of time before the customer service kicks in. Why would they believe the timeshare purchase was a mistake at this point? They continue planning vacations while finding comfort the the smooth talk of the timeshare sales team. They reassure loved one’s that everything is going to be OK. Surely, after all of the extra hoops they’ve jumped through, things will improve. But when the letdown continues, their hope essentially turns into optimism.

Hope Can Slowly Turn Into Optimism.

Staying optimistic throughout your entire experience is a good approach. But, it can grow old fast. At the same time, we encourage all timeshare owners to exhaust all of their options before pulling the trigger on a sale, exchange, transfer or cancellation. To some degree, immediately viewing the purchase as a mistake somewhat forces you to waive the white flag. Whatever you do, don’t give timeshare companies the advantage of hopelessness.

There are plenty of ways to leverage timeshare companies and get what you paid for. If you want to remain hopeful and pursue a resolution, we’d love to point you in the right direction. Although we specialize in contract termination, we’re not going to force you to do something that’s not in your best interest. Until we’re positive your timeshare purchase was a mistake, we want to help you keep the hope alive!

2. Pride.

Most timeshare owners hate to admit they were “suckered” or scammed into buying a timeshare. At first, the execution of timeshare companies makes buyers truly believe their investment was worthwhile. A sense of entitlement, due to the amount of money invested, causes timeshare owners to believe the leverage is still theirs.

When I think about losing, I tend to look at all elements of the win. Was it fair? Did someone step out of bounds? Would the outcome have been the same if I had my running shoes? It’s a different story when it comes to acknowledging a loss with a timeshare. You still feel like you’re owed what you paid for.

Upholding your end of the bargain gives you a sense of pride or confidence. It’s similar to not admitting you lost when you know the other party cheated. You have to immediately challenge the legitimacy of what’s going on while ignoring the final score. In your mind, it wasn’t a loss. Instead of hoping for things to turn around, timeshare owners with pride tend to bet on themselves to get it straightened out.

Aside from the bank account, admitting defeat can be can be damaging to one’s ego. It’s not only embarrassing but nauseating to know the return on investment wasn’t there. Owners have spent thousands of dollars over the years maintaining a property they expected to receive equity on one day. When it doesn’t work out, the time and money invested creates a sense of disbelief. Knowing that it isn’t what they signed up for, there’s no way it’s going to end like this. If family members or friends are involved, admitting the timeshare purchase was a mistake might be the last thing on their mind.

I wonder how many timeshare owners boasted about the purchase afterwards. They probably felt really good about it. That it was a financially friendly decision and that they feel accomplished for being able to afford something like this. They might have even been arrogant about it. I can imagine something along the lines of, “I’ll send you all some pictures of us on the beach..” At the same time, I can’t imagine any of them being thrilled when it doesn’t go as planned. Especially if some of the boasting was done on social media.

Confidence and Pride Can Make Matters Worse.

It’s hard not to couple pride with arrogance in this scenario. When you think about some of the situations a disgruntled timeshare owner might face, you’d think the pride would dwindle at some point. Some owners simply believe they’re incapable of being swindled. That they don’t make bad investments and they’ll fix the problem. Sometimes, they believe throwing more money at the issue will make it go away. When pride gets in the way of making logical decisions, a lot of money can be wasted. Putting yourself in a bigger hole just so you don’t have to admit the timeshare purchase was a mistake can cause even more problems.

If you really feel like the investment isn’t adding up, don’t be stubborn and look into an exit strategy to see if it makes sense. Saving thousands of dollars over the next year is a lot more to be proud of. It should feel like a win. Now you don’t have to feel like you’re continuously losing to someone that’s not playing fair. Tons of people make bad investments and even more feel trapped in their timeshare agreement. Swallowing your pride and seeing the purchase for what it is will help you make the right decision for you and your family.

3. Fear.

The first set of emotions are very similar as they pertain to a lack of knowledge or understanding of what’s actually transpiring. When timeshare owners believe everything will work out in the long run, they easily formulate a sense of hope, or even arrogance. It inevitably blinds them from the reality of their situation. But, as timeshare ownership progresses, they begin to lose the optimism and pride they once had. Once they feel trapped and vulnerable, it’s easy for fear to set in.

After listening to a multitude of broken promises from the timeshare company, you can’t blame timeshare owners for assuming the worst. When they first began experiencing frustrations, their initial reaction may be to sound off on the resort. Being taken advantage of causes most people to feel the need to stand up for themselves and demand a fair resolution. They may even threaten a lawsuit if they feel strong enough about the inconvenience. Before the initial arrogance wears off, there’s no way they’re going to think the timeshare purchase was a mistake.

Once fear sets in, timeshare owners become hesitant to sound off or badmouth the resort. It’s hard for them to know whether their actions will make matters worse for them or not. When you think about it, fear might actually be hurting their ability to find a resolution. Avoiding other options, like timeshare cancellation, can be the end result of this fear.

We have to understand that hundreds of people’s vacation plans have been altered (or even eliminated) due to the inadequacies of the timeshare. Most timeshare owners live in disbelief. Especially when they find out that there isn’t much they can do about the contract they signed. Their confidence dwindles, their tale sinks in between their legs and intimidation sets in.

They begin to wonder about the effect of the purchase on their finances or even personal relationships. They might become afraid of continuously letting down their spouse, friends or other members of their family. Conflict might arise. Fear of things escalating causes them to simply deal with the hand they were dealt instead of acknowledging the timeshare purchase was a mistake. As far as they know, this is the norm of the industry and it’s not really their fault for getting “hustled.” They know that taking action has only made matters worse.

Fear of Being Taken Advantage of by Timeshare Relief Programs

Even when they gather up enough courage to pursue one of the timeshare relief organizations, there is a high chance they’re going to be taken advantage of even more. Once they’ve been burned from multiple angles, fear really takes over. It’s hard for them to know who they can trust. They’re afraid of putting themselves or their family in an even bigger hole. Despair and anxiety can trickle down into other areas of their lives. It’s really a shame to see. Fear of being ridiculed even more essentially causes them to avoid admitting the timeshare purchase was a mistake. Just thinking about it gives them the heebie-jeebies.

At Vacation Ownership Consultants, we’ve talked to thousands of timeshare owners that are broken. They can’t believe the situations they’ve gotten themselves into and don’t want to fear being taken advantage of anymore. Although the timeshare industry can be gut-wrenching, we understand the opportunity we have to relieve timeshare owners of this burden. As a timeshare cancellation company, it’s our responsibility to deliver on your expectations for once.

What Causes People to Admit Their Timeshare Purchase Was a Mistake?

Over the years, we’ve found that many timeshare owners don’t open up about their experience unless they’re around a group of people with similar circumstances. They more than likely bury the topic to avoid becoming vulnerable with remorse. A lot of emotions play into this and it’s easy to understand their reasoning.

When it comes down to it, timeshare owners finally admit the purchase was a mistake when this sense of regret sets in. They can’t help but to look at everything they’ve been through and simply desire an end to it all. They want to put this experience behind them and avoid comparable circumstances moving forward. Just like losing to a cheater, most people want to avoid that opponent at all costs. Some might even feel obligated to help others avoid the same mistakes. We encourage our clients to tell their story and reward them for letting other timeshare owners know they’re not alone.

The fact of the matter is, tons of people have invested a lot of time and even more money in planning vacations that never came into fruition. They’ve grown tired of being lied to while they’ve remained optimistic. They’re tired of swallowing their pride in hopes the experience turns. They’re tired of getting upset during unproductive arguments with the timeshare company. Conflict in personal relationships may have even negatively impacted their quality of life. Once they regret their decision and consider getting out of the timeshare, they realize they don’t have to fear the unknown any longer.

Being overwhelmed with regret is understandable. It’s not like some investments that give you immediate clarity on return. Seeing the purchase for what it is helps timeshare owners understand that they’re not going to get back all of the time and money they’ve already invested. But, once they’ve made the decision to terminate the contract, they still have to be careful about who they trust. Timeshares specialize in distractions and even in-house cancellation programs can land owners right back where they started.

What to do After Realizing the timeshare purchase was a mistake?

For starters, we’d love to learn more about what you’re going through so we can determine what’s feasible for you at this point. We’ve consulted thousands of clients and are committed to helping timeshare owners avoid being taken advantage of at their own expense. If you’ve lost all hope and are in fear of things getting worse, give us a call for a free consultation. It’s not about the sale at VOC – we make sure you’ve exhausted all options prior to asking you to complete an eligibility form for our program. At the end of the day, we want to help you trust our ability to find you a resolution.

The Result of a Poor Timeshare Investment. Is the Purchase Worth it?

The Result of a Poor Timeshare Investment. Is the Purchase Worth it?

The timeshare industry is a booming business. Today, plenty of timeshare owners enjoy vacationing for a fraction of what a second mortgage would cost. At the same time, a large percentage regret the purchase and view it as a bad investment. Because of this, more and more timeshare owners are looking to get out of their contracts every year. You would think profits would suffer due to this increasing trend – but, even when complaints were peaking, the industry brought home close to $10 billion in 2017.

This successful endeavor has continued to thrive due to a persuasive “bait and switch” sales model that prioritizes occupancy. Every room has to be booked and sometimes overbooked in order to guarantee maximum profits. Timeshare companies believe their greed is justifiable because the vacation rental market is slowly taking over a large percentage of their market share. We can only assume they’re focusing on sales over customer retention because they know it’s only a matter of time before hard-selling is no longer effective. I guess until that time, they don’t plan on changing anything. As sales teams continue to master the art of deception, timeshare owners continue to bite on presentations that seem too good to be true.

When it’s all said and done, impulse buys can leave a lot of people looking for relief. Instead of focusing on the reasons why timeshare owners want to get out of their contracts, let’s take a look at what the result of a poor timeshare investment can be.

1. A Travel Void Arises

The most common result of a poor timeshare investment is that people still have a desire to find an escape away from home. The further along they get with timeshare ownership, the easier it is for them to see that the property isn’t fulfilling the need they initially set out to satisfy. Their inability to use the timeshare during preferred vacation days is a big reason why that void still exists. Aside from availability, the amenities and promoted activities have now created an expectation that timeshare owners begin to covet over time.

What’s really intriguing about the timeshare industry is that most people attending the sales presentation have no intention to buy. This means, the desire to vacation wasn’t necessarily present at the time. Moreover, when they decide to make the purchase, many new timeshare owners don’t even know exactly what they’re agreeing to. They’re too distracted by the possibilities to understand the actualities of the “deal.” In the end, the features and benefits get them excited about the idea of routinely vacationing.

Even when timeshare ownership loses its appeal, owners may still feel inclined to continue pursuing that experience. Just like any other poor investment, money wasted forces them to make it work. Timeshare owners normally won’t give up on these aspirations just because the commitment they made wasn’t reciprocated by the resort. If anything, it ignites the pursuit.

Think of the Travel Void Like a Bad Relationship

vacation-ownership-is-like-dating-result-of-a-poor-timeshare-purchase

The desire to fill this void is kind of like dating. You put yourself out there to experience something magical and in the end, the other person is only interested in their own agenda. If you’ve invested a lot of time into the relationship then it can be difficult for you to end it. But, once you let go, human nature tells you to immediately fill that void. You’re tired of the “what could have been.” In order to stop thinking about the possibilities of the previous relationship, some people might even double down on their dating efforts – or their overall investment. It’s just like the way plenty of timeshare owners cope with their bad experience.

This can be dangerous because it may cause some to obsess over righting their wrong. It’s easy for timeshare owners to believe “upgrades” and other forms of eye candy will fix the problem. They fail to consider the consequences simply to bury the previous mistake.  Multiple failed attempts might make most hesitant to try again, but it doesn’t mean the desire to fill this void goes away. Especially if a timeshare owner feels obligated to make up for the impact the loss has had on family or personal relationships. The desire to provide the vacation home everyone was anticipating is probably the most disheartening result of a poor timeshare investment.

2. An Increase in Debt

If we were to rank the most devastating results of a poor timeshare investment, the financial aftermath would easily be number one. Hundreds of thousands of timeshares are owned by people who can no longer afford it. People end up wanting to get out of their timeshare because they simply cannot continue chasing a return by spending more money than they originally budgeted for. Some timeshare owners are in denial about how much they’ve put into making it work. But, when they’re forced into purchasing hotel rooms just so they can go on vacation, things have gotten out of control.

I’d be remiss if I didn’t credit the effectiveness of the timeshare sales presentations for their contribution. Upfront costs for a timeshare are extremely high and sales teams do an immaculate job at persuading prospects this is an affordable investment. According to certain associations that monitor the industry, the typical timeshare week costs anywhere from $20,000 to $40,000. On top of that, each timeshare owner is responsible for about $200-$1000 in maintenance fees every year.

In order to show you how ridiculous maintenance fees are; A resort that books 100 rooms for 30 weeks a year with $600 in fees can deposit $1.8 million. What’s worse is they can charge more if they want or feel the need to.

Timeshare companies reserve the right to revise these annual fees when they see fit. Additional costs normally skyrocket after natural disasters or during resort buyouts and mergers. Moreover, many timeshare owners use credit lines to keep up with payments. When you factor in interest rates for mortgages and credit cards, the unexpected fees start to add up. Being on the hook for these expenses causes many to verge outside of their initial budget.

This is a big commitment for an industry dominated by middle class America. Would you spend that much on a car you could only drive for one week every year? Even if it was a Lamborghini, I think most of us would balk at the proposal. The fact of the matter is, millions of timeshare owners are initially led to believe owning a timeshare is a worthwhile investment. As they get further away from their expectation, it’s easy for them to dish out more cash to to satisfy the desire they initially invested in. Just like the first result in this article. Refusing to see the reality of their situation only puts them in a bigger hole.

When it comes to being realistic, we have to understand that timeshare ownership is an expense, not an investment. Eric Mohrman of USA Today encourages us to look at it purely from a financial standpoint. “An investment should generate income, increase in value or, in the best cases, do both. Timeshares don’t do either.” At the end of the day, there’s no equity involved in a timeshare purchase. Timeshare owners are simply buying real estate interest. Instead of experiencing a return over time, the timeshare diminishes in value. In other words, if you sell the property, you’re going to lose money. A lot of it. Even claiming capital loss as a tax deduction requires you to jump through some hoops with the IRS.

get-out-of-timeshare-agreement-without-selling-or-renting-the-property-with-mike-cantrell-from-vacation-ownership-consultants-like-this-happy-customer-did

Although a major loss is anticipated when re-listing the property, many believe this is their only option to exit timeshare ownership. Far too many people pursue this resolution without knowing the resale market is oversaturated with options. Over time, they realize the small percentage they hoped to recoup is nothing but a pipedream and the resale “opportunity” costs are eventually added to the overall expense of timeshare ownership.

This is normally where debt catches up to the consumer and desperation sets in. Losing more money by trying to rent or sell causes them to become desperate for a way to get out. Unfortunately, many timeshare relief companies prey on their vulnerability as well. Time and time again, owners end up right back where they started. If they would have known the overall expense would be so high, I’m sure a majority of them would have avoided the investment altogether. Unfortunately, once they sign the contract and agree to upgrades, they’re financially obligated to continue paying or further damages loom.

Walking Away From a Timeshare Can Be Very Costly

Debt can be a burdensome result of a poor timeshare investment. It can get to a point where timeshare owners literally can’t make payments anymore. If they happen to default on their mortgage payments, foreclosure normally follows. Even when the timeshare mortgage is paid off, defaulting on other financial obligations (like taxes, maintenance fees or special assessments) also triggers a foreclosure. If this occurs, they can expect further financial consequences on top of their accumulation of debt. They’ll have trouble taking out another loan while experiencing higher interest rates and a damaged credit line. If you’re not careful, the result of a poor timeshare investment can be extremely costly. You could end up paying for the decision for years to come.

3. Personal Grief

Have you ever despised your employer? Does the poor work environment carry over into your personal life? In most cases, it does. Similar to the way these conditions affect the home, bad investments can create emotions that impact people’s everyday lives. Over a long period of time, it can become difficult for some to embody a positive outlook when they continue to experience disappointment or deception. Not only can this affect their ability to trust, but also cause them to become extremely skeptical. A negative outlook can have a big impact on current relationships as well as future interactions. When timeshare owners feel defeated and trapped in an investment, it’s easy for them to act sour towards others. The self-pity, resentment and grief can really alter their perspective.

I wonder how many relationships or marriages have suffered to the tune of a bad investment. The blaming game can be enough of a distraction in itself. Taking a loss can be difficult. Sometimes, multiple people are involved. The demeanor of a person can change when a beneficial resolution isn’t in sight. Especially when the overwhelming debt has handicapped their ability to enjoy life.

In addition to the psychological disadvantage, many timeshare owners struggle to afford some of the things they’ve grown accustomed to over the years. They might even be forced to make sacrifices just to keep their head above water. Whether it’s social events or personal purchases, their inability to enjoy these things can also create a sense of bitterness. Having to give up personal interests in order to pay for a regretful purchase can be a recipe for disaster.

What Did I Get Myself Into?

Another result of a poor timeshare investment is being forced to constantly deal with high pressure sales and marketing tactics. Whether timeshare owners are disappointed or content, resorts are always looking for ways to increase their revenue. Even when they pursue ways to get out of a timeshare, submitting their information places them into new sales campaigns that never seem to end. Many consumers don’t realize that a lot of these timeshare programs actually work together. No matter how many times you tell them “no” someone is always countering your disinterest with another shiny object. When salesmen don’t respect your wishes or listen to your responses, general annoyance can turn into frustration. This causes a majority of timeshare owners to believe every offer is a ripoff or scam. Their negative outlook grows colder.

Purchase Skepticism Can Result

An experience like this can also affect large purchases outside of the timeshare industry. Timeshare owners might begin to assume the worst in other scenarios that aren’t relevant. Car salesmen or real estate agents could easily be misjudged prior to any form of interaction. Online purchases might get overly compared and contrasted. Legitimate “deals” might not have the same appeal anymore. A bad investment can easily turn into something bigger than a bad attitude.

timeshare-purchase-regret-and-grief-by-middle-aged-woman-experiencing-struggles-with-booking-availability-and-timeshare-payments-on-her-computer

For the most part, travel and hospitality companies have taken the biggest hit. Timeshare owners that regret their decision struggle to trust these purchases as well. From our perspective, the timeshare industry is single handedly destroying tourism in many destination cities. The fear of being bamboozled can detour some from truly exploring the world and participating in other expeditions. It’s truly sad to see.

The personal grief experienced by timeshare owners is the main reason we officially launched our company back in 2014. We were tired of seeing people get taken advantage of while timeshare companies thrived. Although some timeshare experiences are amazing, there are plenty that consistently fall short of consumer expectations. Our commitment to helping timeshare owners with an ethical approach has earned us an unmatched reputation in the cancellation industry.

We’re the only company that offers guarantees that are actually backed by 100% success rates. If you feel like you have nowhere to turn with your timeshare, we’d love to point you in the right direction. At the end of the day, we want to make sure your end result to a poor timeshare investment is a positive one.

Check Your Eligibility

View our eligibility form below to inquire about our qualifying for our timeshare cancellation program. This is the first step of learning how to get out of a timeshare contract.

Why Would You Want to Legally Cancel Your Timeshare Contract?

Why Would You Want to Legally Cancel Your Timeshare Contract?

Vacation Ownership Frustrations

There are plenty of elements of timeshare ownership that can leave you feeling overwhelmed and disappointed at the same time. Thousands of people aren’t sure where to begin when it comes to explaining their experience. From booking frustrations to being taken advantage of, they’ve seen it all. But, is it enough for them to see value in legally cancelling their timeshare contracts?

What most timeshare owners can relate to..

After speaking with thousands of timeshare owners, the most common disappointment seems to always surround regret. They can’t believe that after all this time they actually thought things were going to get better. That they would eventually be able to use their timeshare how they imagined. Plenty of travelers anticipate immaculate vacationing at their fingertips with the ability to “share” the benefits with close friends and loved ones. But, it just never transpires.

Over the last decade, more and more timeshare owners have realized their vision of vacationing is no longer feasible. Unless they’re able to escape the agreement they once signed, their ability to travel is hindered. There comes a certain point in time that they simply want to speak with someone that cares. They want to find a solution with someone that can genuinely help them eliminate the mistake they signed off on. But, the manipulation and sales tactics of the timeshare industry has them worried about where to turn – and rightfully so.

Why You’re Considering a Legal Timeshare Cancellation.

When you’re getting little to no return on an investment, it can be quite frustrating. The thing is, most timeshare owners don’t just want to get out of timeshare contracts – they have to. Some simply cannot afford the ever-increasing fees. The small timeshare purchase that sounded so amazing in the beginning has now turned into a carousel of forceful upgrades and broken promises. If you’re in this situation, you may want to legally cancel your timeshare contract, but another payment can be daunting. The thing is, the cost of continued ownership can take a far bigger tole on your finances.

Beware of Timeshare Resale Scams

What Might Happen if You Don’t Cancel

Contractual obligation forces many timeshare owners to make the most of their situation. So, after being led to believe you had to upgrade packages in order to make the property worthwhile, the heftier payments become disheartening. This is even less than ideal if the initial investment was too burdensome in itself. Unfortunately, timeshare companies could care less about the impact the timeshare has on your finances. They’ll continue to do their best to distract you with shiny objects as long as you continue making payments. Even when the mortgage is paid off, your hard earned money is still funneling towards an investment with no return. Small increases in maintenance fees or unexpected assessment costs are an added frustration that seem to only make matters worse.

The Resort’s ability to close you and cause you feel trapped allows them to profit immensely. What’s sad is your payments are covering the costs of their sales presentations and “giveaway” events. You’re really left with no choice but to take action. Even though you might really want to legally cancel your timeshare contract, selling or renting might seem like the better option. Why wouldn’t you want to try to recoup some of the money you’ve lost? The thing is, options that seem like obvious solutions can actually cause you to take a few steps backwards if you’re not careful.

“Obvious” Solutions May Add to the Problem.

Mike Cantrell, the co-founder of Vacation Ownership Consultants, has been studying timeshare tactics for a good part of the last decade. He understands the nature of the business and what it can do to people financially. He believes “the head of the serpent really presents itself when the owner tries to sell or donate the unwanted property and they realize they cannot.” Timeshare owners may believe that selling or renting their property is a no-brainer, but it can become a problem when they’re unable to find occupancy.

woman-considering-reselling-property-or-hiring-an-attorney-to-legally-cancel-her-timeshare-contract

Why Selling Your Timeshare is Difficult.

Many timeshare owners don’t realize that listing and selling a timeshare is very difficult. They assume it’ll work out in their favor. Even after they make the decision to list their timeshare, they have to deal with the reality that they’ll be lucky to recoup 50% of their initial investment. (Most are around 20-30%!) Keep in mind, these numbers only speak for timeshare owners that were actually able to get rid of their timeshare. There is no guarantee that renting and selling platforms will work. If you take the time to do your research, you’ll find that there isn’t much of a reseller market after all. Resellers will gladly take your listing fees without mentioning closing probability is extremely low.

The reoccurring fees that timeshare owners experience is normally enough to persuade them that any return on investment is a win at this point. But, the timeshare industry is a well-oiled machine full of misleading tactics and strategies. Inevitably, most timeshare owners land right back where they started. Doesn’t this alone make you want to legally cancel your timeshare contract?

Mike goes on to explain how “many timeshare owners pay thousands of dollars to ‘listing agencies’ or realtors, only resulting in more lost money and further disappointment.” Once again, timeshare owners place their trust in another sales focused process that leaves them feeling like they’re being held hostage. At the end of the day, most of them watch 5 more months (or even years) go by only to be charged more fees with less vacation time.

avoid-resale-scams-and-tricks-when-you-legally-cancel-your-timeshare-contract-with-vacation-ownership-consultants

One of our clients went as far as describing selling as: “throwing good money after bad investments.” If there’s a high probability this happens to you, why wouldn’t you want to at least consider legally canceling your timeshare contract? You might think your situation is different or that it can’t happen to you – but, thousands are burned during this phase of timeshare ownership. The obvious solution might seem like the answer to all your problems, but the risk of digging a deeper hole should weigh on your decision here. Do yourself a favor and dig into the facts surrounding the services you’re considering. If you’re sold on taking this route, try to avoid impulse decisions and cheap options if you want to increase your chances.

Don’t Believe Everything You Hear

Aside from resale scams, there are plenty of ways resorts, attorneys, realtors and other agencies try to milk your initial timeshare purchase. Even if you avoid one scam, there are plenty of others lurking in the background. Mike’s knowledge here is unmatched in the industry. “The federal government has shut down hundreds of these predatory agencies looking to scam thousands from desperate timeshare owners seeking a solution to their liability.” This is good for companies like us, that value helping you legally cancel your timeshare the right way – but it shows how severe the problem really is.

If you’re looking for a company to assist in timeshare relief, then start by reviewing their reputation. Tons of companies change their branding and business name once timeshare owners catch onto their lack of competency. If they’ve been in business for 4-5 years then they’re probably doing something right. Read between the lines of presentations and do your best to research the companies offering you solutions. If something isn’t adding up, don’t believe the hype.

Legally Cancelling a Timeshare Starts with Quality and Integrity.

Although the reality of timeshare ownership may seem overwhelming, Mike wants you to know change takes time. “Over the course of the last few years, many lawsuits have been filed against these massive conglomerates for deceptive practices and fraud. Certain attorneys have managed to prove their cases against the billion dollar organizations and have pioneered ways for owners to eliminate the unwanted property without requiring them to sell or donate the property.”

In other words, there is light at the end of the tunnel. Hopefully this discourages similar tactics in the future and eliminates the unfortunate scenarios many timeshare owners experience. We understand that many timeshare owners view relief programs as the enemy – and rightfully so. But, we want you to know that changing this perception is a priority at VOC. Over the years, we’ve stayed true to our ethical approach because helping you legally cancel your timeshare contract requires a high level of integrity and customer service.

high-give-guy-with-company-that-helped-him-legally-cancel-his-timesahre-contract-the-first-time
We don’t want you to be nervous about next steps or worried things won’t work out in your favor. We want you to be comfortable with and confident in every step of our cancellation process. Since 2014, we’ve taken the necessary steps to qualify each of our clients before moving forward with action plans. In the end, this has allowed us to exceed expectations and satisfy our guarantees with 100% success rates. Taking the time to thoroughly research the companies you do business with will allow you to experience a fruitful resolution in the near future. If a suggestion seems too good to be true, then it probably is. Don’t overthink the process and always lean towards the quality, reputable solution.

How We Legally Cancel Your Timeshare Contract

Getting out of a timeshare contract requires a lot of diligence and organization. That’s why we encourage you to exhaust all options before attempting to legally cancel your timeshare contract. Whether you use our services or not, we want to ensure you don’t put anymore capital into a wasted investment. If you find yourself continuously running into problems, it’s probably time to team up with an experienced consultant.

At VOC, we actually care more about your end result than your money. We know that every satisfied client (whether we consult them or cancel their contract) adds to the reputation we pride ourselves in. Mike Cantrell is passionate about creating this type of culture for his employees and clients. He knows that he has to invest in the best people in order to provide the best service. While unethical companies have been manipulating the system, we’ve been steadily improving our ability to relieve timeshare owners.

“VOC is proud to have the world’s most successful timeshare litigator on staff to represent our clientele,” says Mike. He and Jeremy Russo’s commitment to building a quality team with ethical standards has allowed them to scale and grow their company. “By using a proprietary law that protects consumers from abusive timeshare contracts, we’ve been able to help thousands of owners forever eliminate this burden.” Mike understands that there’s fulfillment in helping people get rid of something that’s causing them grief.

We’d love to schedule a free consultation with you just to see where we can help. In the meantime, feel free to learn more about our legal cancellation process by reading how it works or listening to some of our client’s stories.

Check Your Eligibility

View our eligibility form below to inquire about our qualifying for our timeshare cancellation program. This is the first step of learning how to legally cancel your timeshare contract.

How Our Timeshare Cancellation Company Got Started

How Our Timeshare Cancellation Company Got Started

A Brief Introduction to VOC

Mike Cantrell and Jeremy Russo have become known as the first entrepreneurs to develop a timeshare cancellation company that legitimately terminates paid off contracts as well as mortgages. Their empathy for timeshare owners sparked a movement that resulted in an entire industry geared towards eliminating unwanted timeshares.

Today, owning a timeshare can be a roller coaster ride. Over the years, we’ve heard thousands of stories that have given us a far greater respect for what timeshare owners actually go through. It’s been a constant reminder of what we stand for and what we initially set out to accomplish. Developing and sustaining our timeshare cancellation company has been a roller coaster ride in itself. We’ve been forced to adapt, simply to combat the same frustrations owners have been experiencing.

Since introducing the first attorney-based solution in 2014, we’ve seen hundreds of unethical companies ruin the perception of the timeshare cancellation industry. Not only do these predatory agencies hinder desires to get out of timeshare agreements, they’ve made it harder for timeshare owners to see the value in our commitment to them. So, in order to shed light on our sincere approach, we decided to tell you more about our story at Vacation Ownership Consultants.

The Need Behind Timeshare Cancellation

In the mid-2000’s, before Mike Cantell and Jeremy Russo were owners of VOC, they both worked as consultants in the vacation rental industry. They began to notice the high turnover rates of timeshare investors. Month after month, this trend continued while timeshare sales tactics intensified. They couldn’t help but wonder why.

During this time, the vacation market became flooded with alternative options to timeshare ownership. Resorts shifted their focus to upgrading current property owners in order to maximize revenue. Clients that didn’t want their current timeshare were sold on a different one – or another option perceived as “better.” When owners grew tired of being manipulated, new companies preyed on their hopelessness by offering phony transfers, exchange programs and selling platforms. As more “solutions” emerged, more frustrations surfaced.

how-we-started-our-timeshare-cancellation-company-in-phoenix-arizona-for-timeshare-owners-on-the-phone-with-resorts-about-scams-and-ripoff-sales-tactics

Realizing the Reality of the Timeshare Industry

As time passed, these organizations began to face challenges. Timeshare owners became so unhappy that they refused to try anything else until the unwanted burden was eliminated. As skepticism grew, Jeremy and Mike scrambled to find reputable options to help their clientele. Instead, they discovered a world full of fraud and deception. After listening to stories from hundreds of timeshare owners about their experiences, they realized there was a serious problem.

As each day passed, they were exposed to more and more unethical practices by timeshare companies. Even back then, timeshare owners had a hard time accessing the inventory they were promised when they made the purchase. Not only were they unable to access the week they needed for their yearly vacation, they were forced to pay mandatory, ever-increasing maintenance fees. Timeshare owners also quickly realized there was zero resale value whatsoever for their investment. This prevented families from going on vacation while handcuffing their ability to save money for a replacement vacation rental.

Analyzing the Opportunity in the Timeshare Industry

From Mike and Jeremy’s perspective, this strategy defeated the entire purpose of owning a timeshare. As they continued to investigate, they found hundreds of fraudulent companies preying on timeshare owners who were desperate to sell their property. For the most part, a majority of these agencies were attempting to persuade owners to list their property on a bogus website with the promise of major resale opportunities. The Better Business Bureau put out a warning about resale scams.

Once Jeremy and Mike realized what was going on, they knew there was a bigger opportunity for them to solve a problem that had gotten out of control. They knew their integrity, experience and reputation in the travel industry would help them establish a sustainable business model. They finally decided to pursue their passion for helping frustrated timeshare owners was an easy decision.

After growing tired of hearing the sob stories, they set out to develop a service that actually delivered on it’s promises. From that point on, they committed to building a viable, reliable timeshare cancellation company that surrounded actual guarantees and customer empathy.

cancellation-company-with-timeshare-exit-strategy-instead-of-older-gentleman-vacation-owner-selling-his-property

Setting the Timeshare Cancellation Standards

As we mentioned in the beginning of this article, it’s been a roller coaster ride since the early days of our company. Although our concept was originally formulated in 2008, we’ve seen our fair share of challenges. For example, as we prepared to launch almost a decade ago, America was experiencing a major recession.

Aside from the economy working against us, hundreds of competitors sprouted up to undercut our genuine approach. Just like the predatory agencies in the selling realm, these companies began prioritizing sales tactics and revenue over service. Moreover, history was repeating itself and timeshare companies started developing schemes to combat our ability to cancel timeshare contracts effectively. They’ve spent a lot of time distracting people from our exit strategy in order to position their own initiatives. It’s a shame..

In the meantime, Mike and Jeremy knew they had to bolster the company’s value by adding experienced consultants and attorneys to their staff. Even though they were losing business to scamming organizations, they were committed to building their brand the right way. After years of research into the legalities of the timeshare industry, they officially launched Vacation Ownership Consultants, LLC. in 2014.

Not only has our company focused on terminating timeshare contracts, we’ve always been committed to helping timeshare owners allocate the best solution when they don’t qualify for our services. Before explaining our cancellation process, we make sure timeshare owners complete the necessary steps. Over the years, we’ve been able to sustain and scale our business by upholding these standards and over-delivering on our promises.

helping-timeshare-owners-understand-how-we-started-our-timeshare-cancellation-company-during-presentation-in-phoenix-az

Staying True to Company Standards Amidst Scams

Our founders knew that in order to stand out, integrity needed to be at the forefront. It’s been difficult for them to watch competition pour excess amounts of money into misleading advertisements, deceptive celebrity endorsements and sales techniques. For whatever reason, these companies believe that getting to timeshare owners first eliminates the need. They believe that leading them back into the timeshare sales funnel will persuade them to keep spending.

In reality, it’s simply made timeshare owners more skeptical and less likely to invest. Jeremy and Mike knew that their reputation would eventually speak louder than the empty guarantees timeshare owners are growing tired of. They knew their patience and diligence over the years would pay off – for the company as well as timeshare owners.

By staying true to our standards and providing an ethical, trustworthy approach to timeshare cancellation, we’ve been able to stay atop the industry while other companies fade. To date, VOC is the only company with cancellation guarantees that are backed by 100% success rates!! Investing into the company hasn’t always been financially friendly, but Mike and Jeremy know that consistently putting clients first will eventually prevail.

timeshare-cancellation-payment-plan-for-vacation-property-owners

Why Consider Our Timeshare Cancellation Company?

The facts surrounding timeshare ownership have been well documented by a handful of financial professionals, such as Dave Ramsey. There are plenty of advisory sites that encourage those considering a timeshare to invest wisely. Although not all timeshares end in a bad experience, we understand there’s always a way to enhance the satisfaction of your purchase.

We also believe that unhappy customers should have a choice. Responsible people that make poor investments should be given an opportunity to eliminate their obligation – especially when the timeshare industry works against them in almost every way. Hopefully our story helps you see the commitment we’ve made to addressing this epidemic.

We’d love to learn more about your situation so we can work together to find the best solution. Feel free to request a free consultation below or download our ebook to learn more!

Check Your Eligibility

View our eligibility form below to inquire about our qualifying for our timeshare cancellation program. This is the first step of learning how to get out of a timeshare contract.

By using our site you agree to the following Terms of Service.